Key Account Manager - Industrial, Professional - Midlands/North Area Job Description What makes working for Kimberly-Clark so special? Kimberly-Clark is a leading Consumer Goods organisation with much-loved UK brands such as Andrex®, Kleenex®, Huggies® and Depend®. We lead the world in providing essentials for a better life, and our global brands are a trusted part of the everyday lives of nearly one-quarter of the world's population, in more than 175 countries. But we don’t take this for granted, we also recognise our responsibility in developing sustainable practices to support a healthy planet, and in helping to build stronger communities to ensure our business thrives for decades to come. In all that we do, we’re building a legacy of positive impact. Our UK head office is based in Walton Oaks, Surrey. Our work environment fosters personal, professional and corporate growth whilst reflecting a sense of community that nurtures innovation. We recognise that employees are our most valued resource and as such, they are at the centre of everything we do. Their talent, diversity and commitment are crucial to our innovation and success. Excited yet? You should be Not only do our brands already have a rich heritage but fuelled by increasing brand investments and strong product innovation, we also have bold plans to further accelerate growth over the coming years. About You You’re driven to perform at the highest level possible, and you appreciate a performance culture fuelled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you’ll experience the flexibility of working from home, with travel to customer sites when required empowering you to have purposeful and productive time at your desk as well as have the critical time to manage your customer relationships in the field. In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the centre. In role as a strategic Industrial Key Account Manager you will focus on Winning and Managing large End user customers in the Industrial and Food Manufacturing segment, with a strong lens on extension of our Wiping Solutions to these customers. You will come with Strong commercial skills including contract negotiation, price and mix management, category extension Data analytics skills Experience working within an Industrial environment and understanding of manufacturing processes. You will have the ability to ‘Matrix Manage’ from C-Suite through production/ procurement leads and down to end user sites within external customers and internally champion your segment. Have an understanding of distributors and the role they play in servicing these key accounts. Key responsibilities include: Building and executing a clear business plan which focuses on retention, growth and profit through a combination of commercial levers (new customer acquisition, account penetration, pricing, mix management and investment management) You will complete best in class quarterly reviews of business plans with your customers, bringing in your Sales leader. Grow existing Business with category extension/ price and mix management. In conjunction with Marketing, building out a granular list of accounts, working together to win within the wiping category. Maintain existing businesses with Key End User Accounts by: Utilizing end user marketing insights and prospects to generate opportunities. Engaging targeted end user customers in regular contact to understand their business needs and identify buying behaviour and value drivers to best position current and new products and solutions. Collaborates with counterparts in distributors to initiate / build relationship with the prospective end customers while at the same time driving penetration. Develop in-depth knowledge of the customer's performance and initiates action based on the monthly performance monitoring to ensure tactical plans are impacting sales results. Builds a strong network of relationships within customer accounts to influence decisions at various levels of the customer organizations. Embraces digital technology (video, social media, eCommerce) to identify leads and business opportunities. Total Benefits We offer competitive pay and benefits to employees and reward excellence and performance. Our belief in promoting a healthy work-life balance drives us to support our employees ’ total well-being, offering comprehensive benefits not limited to gym memberships, private medical insurance, dental cover, employee assistance programme, cycle to work scheme, critical illness cover, travel insurance and a market leading defined contribution pension scheme. Certain benefits, such as flexible work schedules and parental leave, can be tailored to meet specific individual needs, giving our employees the flexibility to manage their commitments inside and outside of work. We are proud to be rated as a top 100 workplace for working mothers for two years in a row. To Be Considered Click the Apply button and complete the online application process. A member of our recruiting team will then review your application and follow up with you if you seem like a great fit for this role The Legal Bit The statements above are intended to describe the general nature and level of work performed by employees assigned to this role. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Kimberly-Clark is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. LI-Remote Primary Location United Kingdom- Flexible Location Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time