We are currently looking for a Customer Service Account Handler on behalf of our client who currently operates on a global basis within the industrial manufacturing industry. The role at present will take a hands-on approach with clientele relationship duties alongside managing bulk order volumes & vendor responsibilities. The following will be suitable for someone who has an extensive base of experience within the industry. Client Details The client we are currently representing are a large-scale & reputable manufacturer that operate alongside a number of subsidiaries across the Uk & Europe, & supplies directly to numerous third-party handlers as well as large household-name brands. Description Key responsibilities will consist of: Build and maintain strong relationships with decision-makers at all levels, including C-suite executives. Conduct detailed needs analyses to understand customer pain points and align solutions accordingly. Deliver engaging product demonstrations and presentations to showcase software capabilities. Negotiate contracts and close deals to meet or exceed revenue targets. Collaborate with internal teams, including customer support and product development, to ensure a seamless client experience. Onboard new accounts, identifying opportunities for upselling and cross-selling. Qualify opportunities and scheduled appointments for the External Sales team. Identify opportunities for introducing new products to drive revenue. Share best practices with the team and contribute to overall performance improvement. Profile The successful candidate will possess: Experience within the industrial manufacturing field, & or account management basis of experience CRM relationship software experience SAP experience if necessary Ability to collaborate & communicate with numerous external & internal stakeholders Strong present-ability & communication skills An energetic and positive attitude towards work A strong desire to learn and develop, using creative thinking and be able to adapt to new ways of working Organised and numerate with an eye for detail Job Offer Hybrid working with travel & fuel allowances Basic starting salary of £30k starting Flexitime available Statutory benefits including pension & death in service allowances 28 days annual leave, including bank holidays Opportunity to progress through the company Equipment & set up provided for working from home requirements