Swift Temps Ltd are seeking a dedicated Scheduler to join our client in Bradford, West Yorkshire on a temp – perm basis. Responsibilities: Assess mould-infested areas in residential and commercial properties using QMS. Communicate with tenants or property managers through various channels. Schedule appointments for mould eradication procedures following company standards. Keep team schedules up-to-date and accurately documented. Address tenant and property manager concerns, explaining the mould remediation process. Provide clear information on the mould eradication plan and answer any questions. Collaborate with colleagues to deliver high-quality customer service. Reschedule cancelled appointments and maintain proper documentation. Coordinate with team members to ensure timely service delivery. Escalate any issues or concerns to the line manager and account managers. Maintain detailed records of all property contacts, regardless of outcome. Document mould assessments, remediation procedures, and customer interactions. Prepare comprehensive before-and-after reports of mould-affected areas using QMS. Requirements: Experience in mould eradication, specialist cleaning, or a related field is preferred. Familiarity with remediation techniques and safety protocols. Exceptional communication and interpersonal abilities. Capable of working both autonomously and collaboratively within a team environment. Strong organisational skills with a keen attention to detail. Proficiency in MS Office applications, including Outlook, Word, and Excel, is essential. For the successful postholder, the excellent benefits package includes: Position: Scheduler Location: Bradford, West Yorkshire Flexible Working Hours: Monday - Friday (08:00am - 16:00pm), 1/3 Saturday’s (08:00am – 12:00pm, during busy periods) Parking: Free onsite parking available Competitive Salary: £12.00 p/h - £12.50 p/h Generous annual leave: Enjoy 20 days off, plus Bank Holidays Career development: Access continuous training opportunities to enhance your skills and progress in your career Company incentives: As a part of their commitment to creating a collaborative and rewarding work environment, they offer a profit-sharing program. If you are an effective communicator, with organisational skills, and the ability to maintain strong relationships with internal and external stakeholders, apply now to become a valued member of their ever-expanding team This position is being advertised on behalf of Swift Temps Ltd Commercial Recruitment Division who operate as an employment business. To be considered for this opportunity, please click apply or submit your CV application to Samantha Downey or call (phone number removed) to discuss further