OUTLET KEY HOLDER – FULL TIME / PART TIME
Location: Cheshire Oaks
Reports to: Store Manager
Effective Date: 04 November 2024
ABOUT THE POSITION
We’re looking for a Key Holder to join our Columbia Retail team in Cheshire Oaks.
As a Key Holder, your contribution will be essential to provide the best in-store experience to our customers. As an ambassador of the brand, your mission will be to understand customer’s needs and advise them on products.
HOW YOU’LL MAKE A DIFFERENCE
* Provide all customers with an excellent service giving advice on our products to elevate the consumer experience.
* Open and close the store in the absence of the Store Manager/Assistant Store Manager.
* Daily team briefings.
* Product technology training.
* Be a proud ambassador of Columbia by providing information to all customers on current product features and benefits.
* Create consumer loyalty through high-quality interactions with the goal of increasing brand engagement and conversion to sales.
* Ensure that all our products are displayed in accordance with the Company’s VM guidelines.
* Maintain a positive working environment and communication with all management and staff.
* Ensure company’s policies & procedures are followed and suggest improvements.
* Capability to operate POS system.
WHAT MAKES YOU SUCCESSFUL?
* Experience in a customer service and/or sales-oriented position.
* Reliable, responsible and committed.
* You are passionate about customer service and love to interact with people.
* Attention to detail throughout the day for store standards.
* You enjoy working in a team and bring interpersonal skills.
* Willing to join a high performing team willing to undertake challenges
* Available to work on flexible schedule, including Saturday, Sunday and bank holidays.
BENEFITS
* Build new skills, develop your potential, and grow within our company.
* Monthly bonus scheme.
* Staff discount.
* Uniform provided.
Ready to join Columbia? Together, let’s unlock the outdoor for everyone!
This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
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