An exciting opportunity has arisen for a dedicated and professional Sales Administrator to join our client’s team based in High Wycombe. This role offers the chance to play a key part in ensuring smooth sales operations, excellent customer service, and efficient order processing while collaborating across multiple departments.
Key Responsibilities:
* Respond to inbound telephone calls and manage incoming sales email enquiries
* Process quotations, proforma invoices, and customer orders
* Raise invoices and coordinate dispatch with logistics providers
* Work closely with the warehouse team to ensure timely order fulfilment
* Prepare export documentation, including weights and dimensions
* Handle returns and liaise with the accounts team regarding credit notes and refunds
* Maintain accurate records within the company CRM, including client notes and order details
* Assist with website updates and administrative support for the sales team
* Represent the company at trade shows and exhibitions when required
Candidate Profile:
The ideal candidate will bring:
* Previous experience in a sales administration or office-based role
* Excellent written and verbal communication skills
* Strong organisational skills with a proactive and detail-oriented approach
* A professional and friendly telephone manner
* The ability to work both independently and as part of a team
* Experience with Pegasus Opera (desirable but not essential - training provided)
* A flexible attitude with the ability to multitask in a fast-paced environment
Interview Process:
The selection process includes an initial informal discussion via Teams, followed by a formal interview.
This role offers a competitive salary, excellent benefits, and the chance to join a well-established organisation with strong career growth opportunities. If you thrive in a dynamic environment and are passionate about delivering outstanding service, this could be the perfect next step in your career