Role: Treasury Systems Application Support Engineer
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
Location: Manchester (Hybrid)
Duration: 09 months
Job description:
Role purpose:
Provide IT application support for Treasury Systems to meet business operational requirements and deliver project and build activity.
Key Accountabilities:
• Provide IT support for all Treasury applications to ensure maximum service availability.
• Occasional out of hours support to ensure business critical and regulatory tasks are completed.
• Working as part of a team or on an individual basis, assist with the delivery of strategic projects.
• Help to deliver BAU small changes and service improvements highlighting associated benefits and key risks as appropriate.
• Liaise with suppliers and business partners to ensure effective and rapid resolution of technical issues and to deliver all agreed commitments.
• Engage with Major Incident Managers and Problem Managers in the event of high severity failures and for root cause analysis when requested.
Technical knowledge:
Technical and/or functional knowledge of some (not necessarily all) of the following Treasury IT systems. Most valuable would be Swift and/or Kondor+ or an equivalent Treasury Management System.
• SWIFT
• Swift Webaccess services eg. RTGS/Enquiry Link
• Bottomline GTX
• Bottomline MMCF
• Easyway
• Crest
• Kondor+
• Refinitiv real time feeds
• Bloomberg
• Unix knowledge
• Database development skills, particularly SQL or Sybase
Other skills:
• Incident management experience
• IT troubleshooting skills
• Familiarity with call logging systems eg. SMAX
• Experience of dealing with business customers in an IT service delivery environment