About us: At Nkuku (Nuh–ku–ku), we create beautifully handmade home and lifestyle products. We work with artisans throughout the world, combining timeless design with traditional skills and natural materials. Our brand is underpinned by 3 core values: Ethical, Eco-Friendly and Handmade, and these values are integral to all that we say and do. The sense of “family” is an important element that runs throughout the company. The culture is friendly and informal but professional and focussed. The emphasis is on team and working together for the good of the company. We support and respect each other and work together with a common goal. About you: We are looking for bags of personality and positive attitude. A can-do attitude approach and enthusiasm, paired with a desire to do things right, creating a great customer experience will get you a long way. To be successful you’ll need to be enthusiastic, energetic and engaging, with the ability to articulate and share your passion for great products and service with our customers. We’re an ethical and inclusive employer so want you to feel free to be yourself, but as importantly you should have the ability to bring our core values alive in everything you do. About this role: You will be responsible for assisting in the day to day operations of the Lifestyle Store. As part of the sales team you will be working to help achieve sales targets whilst delivering exceptional levels of customer service. You will be proud to work for Nkuku and confident in describing to customers the origins of our brand and the benefits of our products. As the store is open seven says a week this may/will also include weekend work and the odd Bank Holiday, with a range of hours between 9.00am and 6.00pm (depending on time of year). About your key responsibilities: We want to hire GREAT people who can: Be passionate about your role and responsibilities Make everyone feel welcome and instantly at ease Embrace a more relaxed environment, without relaxing the standards Bring charisma to the room and knows how to hold a great conversation Be inspiring and makes the “everyday” feel special Be well organised in how you operate Live our values by being green and community minded Be open minded and flexible in the duties you cover Solve problems in a logical and guest focused way If you can do all of that… you’re perfect to join our team About your Benefits: A competitive salary and incentives Sociable hours and shifts 25 days holiday per year (FTE paid pro-rata) Company Cycle to work scheme Great team discounts on Nkuku products and within the Café Paid Charity Volunteering Days Charitable Giving Program Benefits Hub – a discount marketplace for many well-known High Street Brands Reciprocal Discounts with other likeminded companies Fitness Classes We’re a growing business that encourages our people to grow with us. To be around like-minded people who want to offer great service within a relaxed, friendly and ethically conscious environment.