Operations Manager
At Menzies Distribution, we have an opening for an experienced Operations Manager to come and join our team in Stockton-on-Tees. As a company, Menzies is continuously evolving, and we are looking for someone who not only wants to be part of that growth but also assist with it and help in continuing to accelerate us forward. Menzies Distribution is a time-critical Logistics Business, delivering Supply Chain Solutions across Newstrade, Retail, eCommerce, and more.
The Details
* Salary: £45,000 Per Annum
* Location: Stockton-on-Tees, TS18 3SE
* 40 hours per week, Monday-Friday (flexibility required for weekend cover if needed)
Key Duties:
* Maximise the performance of operations by directing daily, weekly, and monthly activities.
* Provide leadership, motivation, training, and development of the workforce.
* Manage remote teams and deal with customers daily.
Operations Manager Duties:
* Accountable for the management and supervision of the dispatch operation.
* Manage, support, and develop the operational team.
* Ensure the performance of the operation exceeds customer expectations in line with recognised contract KPIs.
* Liaise and develop effective working relationships with internal and external customers.
* Ensure operational compliance including H&S.
* Assist the Depot Manager and Regional Director in ensuring all operational performance standards are met.
* Manage the team, undertaking regular reviews, and plan for the training and development of operational staff.
* Ensure and monitor effective use of driver and vehicle resources.
* Establish and develop working relationships with the customer.
* Compile and analyse operational and financial performance data to identify service efficiencies and improvements.
* Coordinate site housekeeping/maintenance to ensure H&S requirements are upheld.
* Some UK travel may be required from time to time for training purposes.
Operations Manager Requirements:
* Knowledge of Health & Safety and legal responsibilities in the workplace.
* Able to manage, motivate, and develop people.
* Budget management experience.
* Project management skills.
* KPI development and measurement.
* Ability to plan and organise effectively to meet deadlines.
* Proficiency in computerised systems including TMS and WMS systems, BI (Business Intelligence), and SAP.
* High level of accuracy and numeracy, with a keen eye for detail.
Benefits:
* 31 Days Annual Leave (Plus 2 Fixed)
* Company Pension Scheme
* Private Healthcare
* Cycle to Work Scheme
* Life Cover
* Free On-Site Parking
INCLUSION
Menzies Distribution is committed to creating a fair and inclusive environment where employees feel safe, proud, and valued. We encourage ways of working that treat everyone fairly and with respect, and we aim to create opportunities to improve the diversity of our workforce across all areas of the business.
We seek to attract and recruit people from the widest talent pool who reflect the society in which we work. We aim to encourage an inclusive culture where people can feel empowered to be the very best they can be and to reach their full potential. Creating value through diversity is what makes us strong as a business. With an increasingly agile workforce, we're open to flexible working arrangements where appropriate.
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