Job Description - HR Administrator (HOT0B9U4)
Job Number:
HOT0B9U4
Work Locations
Conrad London St. James Hotel 22-28 Broadway London SW1H 0BH
WELCOME TO A WORLD OF OPPORTUNITIES AT THE WORLD'S #2 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.
Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.
A World of Rewards:
* A global travel program for team members
* Uniforms
* Meals whilst on duty
* To be part of a fabulous team
The hotel located in the heart of Westminster, as well as 256 beautifully appointed bedrooms our outlets within the hotel offer its teams the opportunity to join exciting food and drink concepts, with the standards and luxury service Conrad is famous for.
* The Blue Boar Pub, opened May 2021, which is a contemporary take on a British pub
* The Hedgerow, the hotel’s first cocktail bar, which takes inspiration from the beauty of the traditional British countryside
* The Pem, a glamorous and elegant restaurant in the centre of the hotel showcasing classic British cuisine using modern techniques
* The Orchard, for afternoon teas and lighter meals
* The Executive Lounge, an exclusive space dedicated to our most valued guests, providing a higher level of luxury and personalized service.
* Seven Meetings & Events Spaces, perfectly designed to host a wide range of gatherings and events, each space offers the same commitment to quality, luxury, and service excellence that define Conrad London St. James.
What will I be doing?
* First point of contact for all HR queries within the department and telephone calls
* Maintain employee records in TMX
* Note taking and typing notes where required
* Manage orientation administration and support the delivery of new starter induction
* Collate and communicate all Company announcements e.g. long service, birthdays, new starters, promotions including administration of birthday cards and long service and promotions
* Support in organising monthly Celebration Tea including administration of certificates
* Manage the Hotel and HR Facebook and Instagram pages
* Manage employee administration of relations issues in the hotel in a confidential manner, including disciplinaries, grievances, and capability letters etc
* Support line managers with low level employee relation cases such as short term attendance, lateness etc
* Assist in the organisation of Team Member social events
* Work with local organisations and schools to promote the hospitality industry
* Promote and endorse team member benefits
* Assist and resolve team member and management queries
* Keep a track record of leaves such as sick or maternity
* Support with Community, Wellbeing and Diversity, Equality & Inclusion initiatives
* Play an active role within the Conrad Ambassadors Network
* Support the HR team with administration and projects
* The above is not an exhaustive list of duties and the successful candidate will be expected to perform different tasks as required in line with the overall business objectives of the organisation
What are we looking for?
* Self-motivated, able to take initiative and use sound judgment in day-to-day decision making
* Professional, courteous, reliable with outstanding organizational and communication skills
* Excellent communication skills for in-person, email, and telephone calls
* Able to interact with all levels of staff, and external suppliers with tact and diplomacy
* Flexible and able to work with others as a team
* Punctual and reliable in work attendance going above and beyond when needed
* Ability to keep complete confidentiality within the HR Department
* Good communication and people skills
* Flexibility to respond to a range of different work situations
* Confidence individual who has the ability to be present around the hotel talking to the team and driving HR / Learning & Development initiatives
Travel:
* St James Park Tube Station – District & Circle Line – across the road
* Westminster Tube Station – Jubilee Line (4 Mins Walk)
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