Job summary Are you looking for an administrative role that will really make a difference to lives? We have roles available for a remote working administrator to join our innovative community MSK service for residents of Croydon. Main duties of the job The core purpose of this role is to ensure the smooth running of the community MSK service in Croydon, through the provision of effective and efficient administrative services for NHS patients, referring GPs, healthcare professionals and other stakeholder contacts. About us Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. To find out more about Vita Health Group and the services we provide, please click here: https://www.vitahealthgroup.co.uk Date posted 17 January 2025 Pay scheme Other Salary £23,100 to £23,100 a year Contract Permanent Working pattern Part-time, Flexible working, Home or remote working Reference number VP4E457287 Job locations Home Based / Remote EC4Y 8EN Job description Job responsibilities Are you looking for an administrative role that will really make a difference to lives? We have roles available for a remote working administrator to join our innovative community MSK service for residents of Croydon. The core purpose of this role is to ensure the smooth running of the community MSK service in Croydon, through the provision of effective and efficient administrative services for NHS patients, referring GPs, healthcare professionals and other stakeholder contacts. It encompasses a range of administrative responsibilities that support the day-to-day operations of the business, as well as contributing to its ongoing development. You will be supported by a dedicated administration team manager. Whilst this role is remote there is the option to work from our office locations in Loughborough or Bury St Edmunds on request. At Vita Health Group we appreciate the part ALL our team play in helping people get better. If you would like to be part of a forward-thinking company and friendly team, keep reading to see if you are interested in the role and what we have to offer. Where possible we support flexible working to help meet your personal commitments and aid a great work life balance. Skills and Experience: Essential: Professional telephone manner with excellent administration and customer service skills. Excellent written communication skills. Excellent attention to detail. Ability to use own initiative and adapt to changing priorities. Ability to problem solve. Ability to work well within a team An awareness of and commitment to supporting and facilitating diversity and inclusion Willingness to travel, which may include overnight stays on occasion, as and when required Desirable: Previous experience working at a Physiotherapy practice or medical environment. Experience using NHS IT systems including EMIS, PACS, and ERS. Experience with Microsoft Word and Excel Why Vita Health Group? Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UKs largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers. To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as Best Company to Work for at the Health and Wellbeing Awards 2024. This is also recognised by current employees our most recent Employee Survey results showed the top 5 reasons to work here as being: Supportive team and management Positive work environment Wellbeing and mental health support Trust and respect Autonomy and flexibility We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here:https://www.vitahealthgroup.co.uk/join-us/careers Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. For further information on our EDI commitments please view here: Vita Health Groups commitment to Equality, Diversity and Inclusion We are committed to being equitable and supporting the wellbeing of all employees. We are a Mindful Employer Our status as a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview. Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000) from a minority ethnic group that meet the essential criteria will be invited for interview. Our Gender Matters Scheme where all women applicants for senior roles (£60,000) that meet the essential criteria will be invited to interview. Our sign up to the Armed Forces Covenant. Our status as a Menopause Friendly Committed employer. Our sign up to the Employer with Heart Charter. Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES). Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme. An embedded speaking up culture facilitated by Freedom to Speak Up Guardians. Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references. We encourage applicants to contact HR at hrvhg.co.uk to discuss or amend how we manage reference requests. Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact recruitmentvhg.co.uk and we will facilitate. Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. Vita Health Group reserves the right to close this job when sufficient applications have been received. Job description Job responsibilities Are you looking for an administrative role that will really make a difference to lives? We have roles available for a remote working administrator to join our innovative community MSK service for residents of Croydon. The core purpose of this role is to ensure the smooth running of the community MSK service in Croydon, through the provision of effective and efficient administrative services for NHS patients, referring GPs, healthcare professionals and other stakeholder contacts. It encompasses a range of administrative responsibilities that support the day-to-day operations of the business, as well as contributing to its ongoing development. You will be supported by a dedicated administration team manager. Whilst this role is remote there is the option to work from our office locations in Loughborough or Bury St Edmunds on request. At Vita Health Group we appreciate the part ALL our team play in helping people get better. If you would like to be part of a forward-thinking company and friendly team, keep reading to see if you are interested in the role and what we have to offer. Where possible we support flexible working to help meet your personal commitments and aid a great work life balance. Skills and Experience: Essential: Professional telephone manner with excellent administration and customer service skills. Excellent written communication skills. Excellent attention to detail. Ability to use own initiative and adapt to changing priorities. Ability to problem solve. Ability to work well within a team An awareness of and commitment to supporting and facilitating diversity and inclusion Willingness to travel, which may include overnight stays on occasion, as and when required Desirable: Previous experience working at a Physiotherapy practice or medical environment. Experience using NHS IT systems including EMIS, PACS, and ERS. Experience with Microsoft Word and Excel Why Vita Health Group? Vita Health Group celebrates life. Improving lives physically and mentally drives everything we do. Now part of Spire Healthcare Group plc we have been providing physical and mental health services for over 30 years. We work in partnership with the NHS, are engaged by insurers and some of the UKs largest corporate companies to support their workforce and provide a full range of physiotherapy services to private customers. To achieve our mission of Making People Better, we recognise the importance of investing in our staff. We are an award-winning employer recently recognised nationally as Best Company to Work for at the Health and Wellbeing Awards 2024. This is also recognised by current employees our most recent Employee Survey results showed the top 5 reasons to work here as being: Supportive team and management Positive work environment Wellbeing and mental health support Trust and respect Autonomy and flexibility We are keen to progress your skills and enable career development and provide regular Continued Professional Development opportunities including secondments, management training, a mentoring scheme, apprenticeships and regular events and webinars across a range of clinical disciplines. In addition to a competitive salary, we also offer the opportunity of a flexible work life balance and a comprehensive benefits package which you can view here:https://www.vitahealthgroup.co.uk/join-us/careers Vita Health Group is proud to be an equal opportunities employer and is seeking to improve the diversity of its workforce. We are committed to Equality, Diversity & Inclusion best practice and positively encourage applications from candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion/belief, marital status, or pregnancy/maternity. For further information on our EDI commitments please view here: Vita Health Groups commitment to Equality, Diversity and Inclusion We are committed to being equitable and supporting the wellbeing of all employees. We are a Mindful Employer Our status as a Disability Confident Leader dedicated to ensuring that all candidates are treated fairly throughout the recruitment process. All disabled candidates that meet the minimum essential criteria will be invited to interview. Our Ethnicity Matters Scheme where all applicants for senior roles (£40,000) from a minority ethnic group that meet the essential criteria will be invited for interview. Our Gender Matters Scheme where all women applicants for senior roles (£60,000) that meet the essential criteria will be invited to interview. Our sign up to the Armed Forces Covenant. Our status as a Menopause Friendly Committed employer. Our sign up to the Employer with Heart Charter. Our commitment to meet the standards outlined in the NHS Equality Delivery System (EDS). Workforce Race Equality Standard (WRES) and Workforce Disability Equality Standard (WDES). Access to health and wellbeing services for colleagues including Mental Health Advocates and an Employee Assistance Programme. An embedded speaking up culture facilitated by Freedom to Speak Up Guardians. Treating transgender individuals with dignity and recognising the potential complications that may arise when taking references. We encourage applicants to contact HR at hrvhg.co.uk to discuss or amend how we manage reference requests. Should you wish to discuss any adjustment or assistance you need in the application or interview process please contact recruitmentvhg.co.uk and we will facilitate. Please note, all applicants must be legally entitled to accept and perform work in the UK and all positions are subject to a DBS check. Any data which you share with us throughout the hiring process will be stored securely within the UK and is accessible only by staff who require it. Should your application be unsuccessful, your data will be securely destroyed after 6 months. Vita Health Group reserves the right to close this job when sufficient applications have been received. Person Specification General Requirements Essential Please refer to job description above Desirable Please refer to job description above Person Specification General Requirements Essential Please refer to job description above Desirable Please refer to job description above Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Vita Health Group Address Home Based / Remote EC4Y 8EN Employer's website https://www.vitahealthgroup.co.uk/ (Opens in a new tab)