In a Nutshell
We have exciting opportunities for Contact Centre Operatives to join our team within Vistry Services Division, where you can be based near to any of our 26 regional offices with a particular focus on supporting our Western & Eastern divisions. As our Contact Centre Operative, you will improve the way the Division/region deals with incoming customer enquiries and delivering greater customer satisfaction by responding in a timely and efficient manner. This is a high volume call centre based vacancy, whereby the expectation is to make / received roughly 10 calls per hour. The role will also support the Sales Consultants by booking viewing appointments. You will also support the sales and marketing teams in order to maximise the efficiency of sales consultants' time so they can focus on qualified leads.
This role will be worked on a rota basis from Monday - Sunday, with core hours from 9am-8pm and 10am-5pm on Sundays.
Let's cut to the chase, what's in it for you
1. Competitive basic salary and annual bonus
2. Salary sacrifice car scheme available to all employees
3. Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
4. 2 Volunteering days per annum
5. Private medical insurance, with employee paid cover
6. Enhanced maternity, paternity and adoption leave