IT Disaster Recovery Manager - Remote - £65k - £75k
This role will require specific expertise with disaster recovery, business continuity and technology crisis management. You will ensure that my client has good resilience by design to provide assurance that their IT Resilience capabilities are able to adapt and respond to any threat likely to cause disruption of service.
Salary & Benefits
1. £65k - £75k salary depending on experience
2. 25 days annual leave plus bank holidays
3. Company contributory pension scheme
4. Private medical care access
5. Remote working (visit the office near Oxford once a month)
Role & Responsibilities
1. Develop, implement and maintain technology resilience strategies, policies, plans, runbooks/procedures and standards, ensuring alignment with Business Continuity strategies.
2. Provide subject matter expertise on technology recovery methodologies taking into account resiliency best practice.
3. Own the delivery of technology resilience and continuity plans. Ensure the availability and recovery of our IT Infrastructure and applications in the event of disruption.
4. Oversee the design and implementation of disaster recovery procedures for critical IT systems and applications.
5. Own, oversee and maintain the formal IT Disaster Recovery Testing Schedule. This includes the development of appropriate testing strategies, test criteria and expected outcomes.
6. Conduct regular Technology crisis testing and analyze results, perform lessons learnt reviews and implement improvements based on testing outcomes.
7. Create and own the Documentation of the DR Test outcome reports to document completion of DR tests.
8. Be the primary Technology resource to provide input into projects regarding Disaster Recovery and Business Continuity to ensure IT resiliency and recovery solutions are built into all infrastructure and application design.
9. Perform technical resiliency assessments of all Core Business Applications and Infrastructure services. Document results in the form of outcome reports and manage post-assessment actions until complete.
10. Create and maintain a full set of holistic KPIs and Risk Frameworks.
11. Ensure that all IT Disaster Recovery documentation is in place, regularly reviewed and updated for all tests and invocation, including the completion of post-test reports within agreed timescales.
12. Collaborate with internal stakeholders & managed service partners to assure and enhance resilience capabilities. Communicate resilience plans and updates to senior management and relevant partners.
13. Develop and maintain site/location/platform/scenario-specific IT Disaster Recovery plans.
14. Develop and maintain a full Performance Measurement suite to illustrate to the shareholder, auditors and BFS executive that we are secure and up to date.
15. Liaise with 3rd party IT suppliers to understand their BCP/DR position and resilience capabilities in alignment with Teleperformance and client business requirements plus regulatory obligations to ensure compliance.
What do I need to apply for the role
1. 5+ years of experience in technology resilience management, preferably within the financial services sector.
2. Experience of designing, documenting and implementing policies, frameworks and controls for technology resilience and continuity.
3. Experience in designing and implementing disaster recovery plans for critical IT systems and applications.
4. Strong knowledge of IT infrastructure, network architecture, database management, and cloud computing.
5. Experience in Traditional, Cloud based, Core. Specific experience with Microsoft Azure required.
6. Excellent verbal and written communication skills with the ability to analyze, articulate and present complex issues clearly and concisely.
7. Relevant professional certifications, such as CBCP or MBCI are desirable.
8. Familiarity with industry standards and guidelines e.g. ISO 22301, ITIL etc.
9. Ability to build strong professional relationships at all levels.
Please Note: This is a permanent role for UK residents only. This role does not offer Sponsorship. You must have the right to work in the UK with no restrictions. Some of our roles may be subject to successful background checks including a DBS and Credit Check.
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