Financial Administrator Job Description
Based: Worthing, West Sussex
Salary: £22,000 to £26,000 depending on experience
Due to recent expansion, we are seeking an additional Financial Administrator to help support the team in our Glasgow office.
The job covers the administration of application processing and client servicing for financial planning covering investments, income protection, life cover, pensions, etc., following operational processes. Responsibilities include liaison with financial advisors, progress checking with providers, and updating client notes accordingly. You will follow client instructions for fund switches, withdrawals, and income payments, maintaining accuracy at all times and complying with FCA regulations.
You will be responsible for managing your own workload and expected to contribute to process improvements while supporting other team members.
Ideally, you will have:
1. Previous experience in financial administration
2. In-depth knowledge of MS Word and Excel, plus familiarity with financial computer systems like IO
3. High levels of attention to detail, working with accuracy under pressure
4. Exceptional interpersonal and communication skills to build trust and rapport with financial advisors, team members, and clients
5. Dedication to delivering outstanding customer service with a client-centric approach
6. The ability to work independently and manage time effectively to meet the demands of the role
Benefits
1. Access to ongoing training and development opportunities to enhance your skills and knowledge
2. Statutory pension scheme
3. 34 days annual leave including bank holidays
4. On passing probationary period, inclusion in staff benefit of death in service benefit including 24/7 GP and employee assistance programme
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