Quality Assurance Manager
Join the Rose Care Group Team!
Are you an experienced Home Manager, Deputy Manager, or Quality Assurance Manager? Rose Care Group is seeking a Quality Assurance Manager to oversee our Devon portfolio. This role is perfect for someone ready to join a dynamic management team and make a meaningful impact.
This role is highly suited for someone who has worked as a domiciliary manager.
Role Overview
As a Quality Assurance Manager, you'll be the expert in our group’s policies, procedures, and systems. Your main task will be to identify issues and create actionable plans to ensure our homes operate seamlessly.
Key Responsibilities:
* Training home managers and front-line staff.
* Supporting your Line Manager in developing impactful documents and training programs.
* Covering homes as an acting manager when needed (shared with the Operations team).
* Ensure the smooth operation of each location, focusing on structural, financial, and operational compliance.
* Advise on quality assurance activities and consult with Directors on improvement initiatives.
* Embed audit and evaluation into the care service, manage ongoing audits, and report to Directors.
* Monitor operations for compliance with current legislation and notify Directors of any changes.
* Provide detailed reports on homes under your supervision to Directors.
Requirements:
* Minimum 2 years of experience as a Deputy Manager, Head of Care or a more senior role within elderly care or domiciliary care.
* Strong problem-solving and team organization skills, utilizing existing RCG systems.
* Turnaround experience is a plus but not essential.
* Excellent written communication skills.
What We Offer:
* Competitive salary up to £40k per annum
* 30 days annual leave (including bank holidays)
* Travel expenses (mileage)
* 42.5-hour workweek contract
* Ongoing career development opportunities (including NVQs)
Job Types: Full-time, Permanent
Pay: £35,000.00-£40,000.00 per year
Benefits:
* Company pension
* Free parking
* On-site parking
Schedule:
* Day shift
* Monday to Friday
* No weekends
Experience:
* Quality assurance: 1 year (preferred)
* Deputy Manager (Care Home): 2 years (required)
Work authorisation:
* United Kingdom (required)
Work Location: On the road
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