Main area: Neonates
Grade Band: 4
Contract: Secondment for 6 months (due to funding)
Hours: Full time - 37.5 hours per week (Monday to Friday)
Job ref: 130-AC403-1224
Employer: Swansea Bay University Health Board
Employer type: NHS
Site: Singleton Hospital
Town: Swansea
Salary: £26,928 - £29,551 per annum
Salary period: Yearly
Closing: 22/12/2024 23:59
Neonatal Medical Secretary
Band 4
Welcome to Swansea Bay University Health Board. We welcome applications from people who share our values: caring for each other, working together, and always improving.
THIS POST IS A FIXED TERM/SECONDMENT FOR 6 MONTHS DUE TO FUNDING.
IF YOU ARE INTERESTED IN APPLYING FOR THE SECONDMENT POSITION, YOU MUST OBTAIN PERMISSION FROM YOUR CURRENT LINE MANAGER PRIOR TO APPLYING FOR THIS POST.
To provide a comprehensive, high-quality medical secretarial and administrative service to the consultant(s), their medical team, specialist nursing teams, and other health professionals. To coordinate and maintain arrangements to facilitate the patient's progression along a defined pathway. To maintain the office organization and monitor the workload related to the administration team.
Candidates must demonstrate excellent interpersonal skills, both verbal and written, and an understanding of maintaining confidentiality. The post holder will need to be competent in audio typing, meet deadlines, with the ability to exercise initiative and prioritize workload in response to changing demands. The successful candidate will be computer literate and efficient in using Microsoft Office packages and hospital-based WPAS.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The successful applicant will work alongside a well-established group of medical secretaries who support the Neonatal team in Singleton Hospital.
The post-holder will be required to:
* Provide an efficient secretarial service to several Consultants.
* Maintain direct and close working relationships with the Consultant(s) and their medical team, as well as other staff within the department.
Person specification
Qualifications
* Five GCSEs C or above or equivalent work experience.
* Workplace-based training certificates. Typing at RSA 3 or equivalent.
Knowledge
* Knowledge or experience of medical terminology.
Experience
* Previous work as a secretary.
* Dealing with the general public in person and by phone.
Skills & Personal Attributes
* Web-user skills and familiarity with Microsoft Office.
* Excellent personal and phone communication skills.
* Organizational skills, ability to prioritize and meet deadlines.
* Enjoy working as part of a team.
* Absolute commitment to customer care.
* At ease with a wide range of colleagues, parents, and children.
Values
* Shows empathy and compassion towards others.
* Shows resilience, adaptability, and a flexible approach.
* Shows respect for others’ views and appreciates others’ inputs.
* Motivated to use initiative to recognize problems and seek solutions.
* Willing to seek out learning and committed to continuous improvement.
Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users' experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.
Equality remains at the centre of the Health Board's policy-making, service delivery, and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010.
We are a Disability Confident Employer and applications are welcomed from persons with disabilities. A disability will not prejudice your application. If you are unable to submit your application in the requested format because of a disability please contact the Recruitment Team.
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