A new instruction based within the public sector for 2 Business Rates Officers, working within a small team moving into their busiest quarter.
Rate of Pay/Duration/Hours of Work etc:
The positions are presented on a temporary basis for 3 months.
37 hours per week.
Hybrid working available with a minimum of 1 day per week in the office (generally Tuesday which is the team day).
If working in an office setting is preferred, a desk is available.
Rate of Pay: £15.85 - £18.05 depending on experience.
Knowledge and experience we are seeking:
2 levels are available, but extensive and specific knowledge in Business Rates is considered essential in order to hit the ground running for both positions.
Essential Skills for Level 1 Post:
1. Knowledge of Business Rates
2. Good basic education
3. Recent and relevant experience in an administrative role within a customer service environment
4. The ability to interpret legislation and Council policies and procedures and apply this to specific cases
5. Ability to work as part of a team
6. Able to operate on own initiative with minimal supervision
7. Excellent written and oral communication skills
8. High attention to detail and accuracy
9. Ability to meet deadlines
Desirable Skills for Level 2 Post:
1. IRRV Technician (Institute of Revenues, Ratings & Valuation) or equivalent experience
2. Previous experience in a similar role with knowledge of Business Rates
3. Recent and relevant Revenues experience
4. Demonstrable experience/knowledge of non-domestic rates legislation
5. Knowledge/experience of NEC and NDM systems
6. Excellent negotiation and persuasive skills enabling the recovery of arrears and maximising revenue
7. Ability to deal with complex cases and situations
8. Ability to interpret complete management information and take proactive action
9. Ability to present information in Court in a clear and concise way
10. Willingness to learn legislation and procedures regarding other corporate debt functions
Essential Skills for Level 2 Post:
1. Good basic education
2. Recent and relevant experience in an administrative role within a customer service environment
3. The ability to interpret relevant legislation and Council policies and procedures and apply this to specific cases
4. Ability to work as part of a team
5. Able to operate on own initiative with minimal supervision
6. Excellent written and oral communication skills
7. High attention to detail and accuracy
If you have the skills, knowledge and experience we are seeking and are potentially available to start ASAP, then we very much welcome your application.
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For further information on this opportunity please contact:
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