Job Title: IT Operations Technician
Location: Bognor Regis, West Sussex (with occasional travel to other sites)
Salary: Competitive
Hours: Full-time, Monday to Friday (with flexibility for occasional out-of-hours support)
About Us:
EF Bakers is a growing wholesale bakery renowned for its artisan baked goods and innovative operations. With our headquarters in Bognor Regis and an expanding portfolio of sites and premises, we are on an exciting journey of growth and transformation. To support this expansion and ensure the seamless operation of our business, we are seeking a talented IT Operations Technician to manage and optimize our technology infrastructure.
Key Responsibilities:
1. Oversee and maintain IT systems across all EF Bakers locations, including servers, networks, workstations, and bakery-specific software.
2. Provide technical support for staff at the bakery headquarters, expanding sites, and business offices, resolving hardware, software, and connectivity issues.
3. Lead the setup and integration of IT systems for new premises, ensuring smooth connectivity and functionality.
4. Implement and manage technology solutions that enhance production, logistics, and administrative processes.
5. Monitor and secure IT networks, ensuring robust cybersecurity measures are in place across all locations.
6. Collaborate with vendors and service providers to implement upgrades or troubleshoot advanced technical challenges.
7. Train staff on IT systems, ensuring they can efficiently use tools and applications relevant to their roles.
8. Maintain accurate documentation of IT assets, configurations, and service histories across all sites.
What We’re Looking For:
1. Proven experience in an IT support or operations role, preferably in a multi-site or expanding business environment.
2. Strong knowledge of Windows and Mac operating systems, network configuration, and common business software.
3. Experience with ERP systems or bakery-specific production software is highly desirable.
4. Demonstrated ability to manage IT projects, such as setting up systems at new locations.
5. Excellent problem-solving skills and a proactive approach to identifying and addressing technical challenges.
6. Strong communication and interpersonal skills to interact effectively with technical and non-technical teams.
7. Relevant certifications (e.g., CompTIA A+, Network+, or equivalent) are advantageous.
8. Willingness to travel between sites as needed.
What We Offer:
1. Competitive salary and benefits package.
2. A dynamic and collaborative work environment in a growing business.
3. Opportunities for professional development and advancement as the company expands.
4. Discounts on our range of artisan baked goods.
How to Apply:
If you are passionate about technology and want to play a key role in the growth and success of EF Bakers, we’d love to hear from you. Please send your CV and a cover letter detailing your experience and suitability for the role.
EF Bakers is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
1. Company pension
2. Employee discount
3. Employee mentoring programme
4. Flexitime
5. Free parking
6. On-site parking
Schedule:
1. Day shift
2. Monday to Friday
3. Night shift
Experience:
1. IT: 2 years (preferred)
Work Location: In person
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