We are looking for enthusiastic, ambitious coach drivers to join our friendly team and become part of our UK & European tour operations programme. As one of the UK’s leading coach tour operators, we are looking for drivers who enjoy working with people, have a flexible schedule, and enjoy European and UK travel.
Customer service is at the heart of everything we do at Caledonian. It is essential that you have a pleasant nature and take great pride in providing excellent customer service. You must be willing to go the extra mile to improve the customer experience.
You must have a passion for customer service and be able to maintain professional and polite communication with customers at all times.
Essential requirements
1. You must be in possession of a full PCV licence, driver CPC, and meet all Department of Transportation (DOT) requirements.
2. You enjoy meeting people and making a positive impact during every customer contact.
3. A good listener who has a natural instinct to assess customer needs and resolve queries.
4. A great communicator, with a collaborative approach.
5. Thrive in a fast-paced environment.
6. Organised and able to prioritise workload.
7. You have a positive, can-do attitude.
In return, we offer you a great working environment, full in-house training, and ongoing support to enable you to succeed and become a valuable member of our team. Alongside your basic salary, we offer a company pension, free parking, and employee discounts on all of our holidays, short breaks, and box office events.
About us
You would be joining a business that excels in the provision of holidays and short breaks, one of the leading holiday companies in the UK.
At Caledonian, we recognise that the success of our business depends on our people and delivering a quality product. We understand that developing and supporting our people to deliver this quality is important and key to our success.
We believe in involving our people in decision-making and product improvement. We encourage all our team members to raise any suggestions or ideas to help us achieve our goals.
Your enthusiasm, contribution, and commitment will be highly valued when you become a part of the wider Caledonian team.
Diversity & Inclusion
We actively promote a culture of diversity and inclusion, fostering an environment where every individual’s unique perspective and talent is valued and respected.
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