Are you ready to elevate your career in patient care coordination to the next level? Join our team as a Mid-Tech Patient Service Coordinator, where you'll specialise in managing advanced therapies and ensuring seamless support for patients with complex needs.
As a Mid-Tech Patient Care Coordinator, you'll be responsible for managing specialised therapies and providing comprehensive support to patients undergoing advanced treatments. From handling healthcare professional (HCP) queries to coordinating temperature excursions and equipment arrangements, you'll play a crucial role in ensuring the well-being of our patients.
Key Responsibilities:
1. Specialized Therapies:Manage patient queries and support for 7 specialized therapies, including ERT, Amvuttra, PAH, HPH, IVG, CF, and Parkinson's disease treatments.
2. HCP Queries:Address queries from healthcare professionals promptly and effectively, providing accurate information and support as needed.
3. SDD Arrangements:Coordinate special delivery details for patients receiving mid-tech treatments, ensuring timely and accurate deliveries.
4. Urgent Queries:Handle urgent patient qu...