PCN Business Manager / Digital Transformation Lead
Newcastle Central PCN are embarking on a period of significant development to deliver innovative services to meet the needs of our local population. As part of this, an exciting opportunity has arisen for a PCN Business Manager / Digital Transformation Lead to join our team.
Our PCN covers 6 GP Practices with a population of approximately 44,000. This role will involve working closely with practice teams, community teams and other PCN staff to deliver the PCN Directed Enhanced Service and key strategic work streams. It is expected that the post holder will be experienced in working with senior colleagues across other health and social care agencies and will have a desire to deliver an innovative and dynamic approach.
We are looking for an exceptional individual who will be committed to working as part of a high performing organisation; with a willingness to develop our workforce and encourage them to thrive. Highly motivated and with exceptional organisational skills, the successful candidate will benefit from being part of an established and forward-thinking team.
This position is ideal for someone who enjoys juggling senior management, leadership, and business administration whilst working in a non-hierarchical inclusive and cohesive team structure. Being the type of character who thrives on establishing, leading, and managing our strategic, operational, people, communication, quality, and financial governance plans.
Main duties of the job
To be a cohesive member of the PCN Management Team to build the business administration infrastructure of the PCN. Working alongside member GP practices and other key stakeholders for the PCN to reach its fullest potential to best service patients and population health management. Building on existing primary care services and enabling greater provision of proactive, personalised, coordinated and more integrated health and social care service for people, and their communities closer to their home.
Job responsibilities
Main areas of management and leadership responsibility include:
* Acting as Digital and Transformation Lead for the PCN.
* Supporting the adoption of new technology and other initiatives to improve our care offer.
* Enabling PCN staff and practice teams to work more effectively to support the sustainability of our service to patients.
* Developing process, policies and systems to deliver the above.
* Lead the PCN Transformation agenda and support integration with partner agencies.
* Lead on the development of the PCN Strategic Plan and manage accordingly, clarifying strategic objectives and priorities for network delivery in line with operational capacity, financial parameters, and contract requirements.
* Provide and build upon key performance management data, as appropriate.
* Research and apply evidence from national policy guidance that will influence the planning and delivery of PCN priorities.
* Keep abreast of current affairs related to PCN business and proactively identify potential opportunities and threats.
* Promote the engagement of all PCN practices.
* Ensure proactive stakeholder management occurs, including frontline people (staff), team, service, organisation, senior leaders, and external bodies.
* Draft business plans, share for comment and feedback and submit to commissioning authority.
* Support the strategic development of new services and participate in their evaluation.
Person Specification
Experience
* At least 3 years experience working at a senior management and leadership level and working in a multi-disciplinary team.
* Establishing and managing strategic, operational, people, communication, quality, and financial governance plans.
* Highly developed leadership, negotiation and influencing skills with the ability to motivate and engage stakeholders.
* Financial and budgetary management and administration.
Qualifications
* Evidence of continuous professional development.
* Educated to a masters degree level or equivalent work experience in leading and managing in the NHS, public services, or industry.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
PCN Business Manager / Digital Transformation Lead
£36,000 to £54,000 a year depending on experience.
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