Holt Executive has partnered with a leading satellite communications provider, offering secure voice & data services to a global customer base. They also provide integrated IT & engineering solutions across maritime, enterprise, defence & government sectors.
Our partner is seeking an Telecommunication Billing Manager to manage and oversee the UK monthly billing cycle, including detailed management reporting. This role involves leading the UK Airtime Billing team, handling daily airtime activities, and coordinating with internal and group teams. A strong understanding of products and services as they relate to billing and should be able to produce and analyse airtime reports to support senior management.
As the subject matter expert for NIBS, INSIGHT provisioning, and third-party airtime systems, you will ensure that all billing and provisioning requests are resolved efficiently. Additionally, you will provide support to other airtime teams across the group, ensuring consistency in processes and reporting. This role is crucial for maintaining accurate billing and effective management of airtime processes, contributing to overall operational excellence.
Key responsibilities, skills, and experience for the Telecommunication Billing Manager:
Oversee and manage information across NIBS and various systems related to order provisioning, customer accounts, billing profiles, and rates.
Maintain and ensure the accuracy of the airtime billing database (NIBS).
Process int...