The Royal Wolverhampton NHS Trust
About
We are one of the largest acute and community providers in the West Midlands having more than 850 beds on the New Cross site. We also have 56 rehabilitation beds at West Park Hospital and 54 beds at Cannock Chase Hospital. We are the largest employer in Wolverhampton, the Trust employs more than 10,000 staff, covering more than 350 different roles.
* New Cross Hospital
* West Park Hospital rehabilitation inpatient and day care services, therapy services and outpatients
* Cannock Chase Hospital general surgery, orthopaedics, breast surgery, urology, dermatology/plastic surgery and medical day case investigations and treatment (including endoscopy, rheumatology and dermatology)
* More than 20 community sites - community services for children and adults, walk-in centres and therapy and rehabilitation services
* Primary care - Ten GP practices have now joined us and offer extended opening hours to patients.
Key details
Location
Site: New Cross Hospital
Town: Wolverhampton
Postcode: WV10 0QP
Major / Minor Region: Birmingham & The Black Country
Contract type & working pattern
Contract: Permanent
Hours: Full time - 37.5 hours per week
Salary
Salary: £23,615 per annum pro rata
Salary period: Yearly
Grade: (Band 2)
Specialty
Main area: Children's Services
Job overview
An opportunity has arisen to join our administration team in this newly created post, providing full administrative support to the Clinical Nurse Specialist (CNS) team within Acute Children's Services. To undertake various clerical duties associated with the custody and use of Health Records. This will include all administrative procedures and documentation associated with a patient’s journey. It is expected that staff will undertake administrative duties relating to any aspect of the service and demonstrate a significant level of initiative in organising their workload and in taking decisions and action within clearly defined limits. They will also ensure the requirements of the role are done in a timely manner and maintain patient confidentiality at all times.
Advert
To respond in an efficient, polite, and timely manner to all telephone calls received via the CNS team offices. To be responsible for the accurate input, update, and amendment of patient-related information onto the computerised Patient Administration System (PAS), and any other computerised system used by the service. To accurately scan documentation onto CWP (Clinical Web Portal). To action all administrative instructions initiated by the CNS team. To be responsible for the timely processing of all incoming and outgoing mail.
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services, and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients. We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020. The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and will consider all requests from applicants who wish to work flexibly.
Detailed job description and main responsibilities
To provide full administrative support to the Clinical Nurse Specialist (CNS) team within Acute Children’s Services, to include all administrative procedures and documentation associated with a patient's attendance/admission to the hospital. Please see attached Job Description for full list of roles and responsibilities
Flexible Working - As a major employer in the Black Country and West Birmingham region, we are committed to supporting all employees to achieve a healthy work-life balance. We want the Black Country and West Birmingham region to be the best place to work and will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.
Qualifications
Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre-employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. A sample of all applicants’ qualifications will be checked with the educational institution or provider.
Sponsorship
Applications from job seekers who require sponsorship to work in the UK are welcome and will be considered alongside all other applications. As of 1 January 2021, free movement ended and the UK introduced a points-based immigration system. Further information is available regarding two types of visa; Health Care Visa Health Care Visa and Skilled Worker Visa Skilled Worker Visa.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Person specification
Qualifications
Essential criteria
* Good standard of education (GCE level C as minimum in English and Maths)
Desirable criteria
* NVQ II in Administration or equivalent experience/knowledge.
Experience
Essential criteria
* Experience of Microsoft Word, Outlook and Excel
Desirable criteria
* Previous admin experience desirable.
Documents
* Job Description & Person Specification
* RWT Professional Standards
* Wolverhampton Map
* Trust Brochure
* Employee Rewards Booklet v.13
* Flexible Working Commitment
Further details / informal visits contact
Name: Zoe Davis
Job title: Directorate Support Manager
Email address: [email protected]
Telephone number: 07500950744
#J-18808-Ljbffr