About the role
As part of the existing Professional Services Team, this technical consultancy role is responsible for delivering consultancy services to clients to support them along their integration path with a range of technical products.
Key Accountabilities:
1. Provide end-to-end consultancy with Prospects and Clients across a range of Moorepay Technical solutions.
2. Support clients along their Software Delivery Lifecycle as they implement our technologies, managing expectations and providing workarounds where necessary.
3. Act as the bridge between the Technical and the Non-Technical Stakeholder, able to translate complex technical subjects into non-technical language.
4. Support Sales and Account Managers along the Sales funnel, educating and guiding them in accurate quotations and capability descriptions.
5. Gain and maintain excellent knowledge of key Moorepay Microsoft-based technology stack you will be responsible for:
* REST API
* Azure Cloud Service Technology Configuration / Implementation
* Azure Portal and Subscriptions Management
* SSO/2FA Configuration and Implementation
* Flat File Interfaces developed by Moorepay
1. Being a Subject Matter Expert (SME) to Product Teams for improvements/suggestions across the Moorepay product ecosystem including performing User Acceptance Testing (UAT).
2. Coordinate Change with Internal Teams.
3. Ensure continuous efficiency improvements, creating, maintaining and managing documentation artifacts that minimize re-work and simplify future integrations.
Skills & experience
An action-oriented and structured professional with previous technical experience in both web and API delivery and support.
* Background in Customer facing roles.
* Background of delivery within the Software Development Lifecycle (SDLC).
* Excellent Microsoft Azure Cloud Services configuration and management tools experience.
* Significant experience working with REST API in a Dev, Test or Consulting environment.
* Good knowledge of Relational Database (SQL, DB2, Oracle).
* Broad knowledge of development languages such as .NET, PHP, Python, C, etc.
* Excellent communication skills both written and verbally, able to work with customer and partner developer teams.
* A logical and structured approach to tasks.
* Balanced “Voice of the Customer” vs “Progress the Product” mindset.
* High levels of energy, passion with a “can-do” attitude.
* Team player who is able to work across the organisation with different functions.
Benefits & culture
Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Farnborough, and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!
To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.
Here’s what you’ll gain if you join our team:
* A career packed with opportunity, in a stable and growing company.
* A comprehensive programme of learning and development.
* Competitive base salary.
* 25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
* Private medical insurance.
* Life assurance 4x salary.
* Enhanced pension with up to 8.5% employer contributions.
* A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.
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