What is the job? The ideal candidate will be expected to generate new business, including lead qualification and solution development in many areas of the photonics industry together with the corresponding business units and other sales teams. Activities include proactive market development by conducting Sales campaigns, the development of strong relationships with Key Account customers and the identification and growth of “high potential” customers throughout Europe. Working Hours: Monday to Friday 09:00 am – 17:30 pm (Hybrid working available) Key Responsibilities include but are not limited to: · Finding new markets, customers and new projects at existing customers to contribute to the European sales growth target. · Identify new opportunities and new markets for Products where Thorlabs has the capacity to grow · Rolling out sales campaigns that address customers throughout all Europe · Qualify/understand customer technical needs to lead internal team to deliver on customer projects · Key Account Management o Dedicated point of contact for the customer o Ensure that products and services meet or exceed customer expectations o Handle all negotiations with Key Accounts o Building strong relationships with all internal and external stakeholders o Be the customer’s advocate within Thorlabs · Work closely with the European Sales team, Marketing Team and the global Sales teams, Engineers, and Sales Coordinators · Driving process changes within the organisation and providing market feedback · Provide accurate sales forecasting to Customer Development Manager · Provide market feedback to R&D and Marketing Communication groups · Attend tradeshows regularly and visit key customers frequently · Manage and maintain pipeline and opportunities in CRM Who we are? Thorlabs is a global, industry leading optical technologies company. We are experts in the design and manufacture or a range of innovative photonics products. We use these products in manufacturing and research, from fibre optics to piezo motors. We are the gold standard with optics laboratories worldwide. There are now 22 facilities across the world in 9 countries. Here in Ely, we are responsible for the Motion Control and Optical Tables product line. Where you will be working? It’s a hybrid role with some travel, working in our new purpose-built facility in Witchford, Ely as well as your home. Our purpose-built facility is just 12 miles from Cambridge, within the beautiful mediaeval city of Ely. There are train and bus links to Ely from Kings Cross and Liverpool Street London, and our site is within distance of Ely train station and Ely Bus station. Requirements Requirements: · Degree in Physics or other Photonics related discipline · Physics/engineering background required, optics/laser expertise preferred. · This equates to European Qualification Framework (EQF) level 6 and Regulated Qualifications Framework (RQF) level 6. · 5 years of account management in an outside Sales or Technical Sales role, with demonstrated proactive and positive approach · Is a clear communicator at all levels and works well as part of a team and wider entity · A high level of confidentiality, integrity, and credibility is required · Excellent written and verbal communication skills with internal and external customers · Strong organizational skills and attention to detail · Strong data analysis and reporting skills; must be comfortable with presenting concepts to a large audience · A helpful and professional working attitude What will you get? At Thorlabs there are lots of opportunities for inhouse customised training and development that accelerates your career progression. We have free onsite parking, free refreshments, as well as an entertainment area in our large canteen for your enjoyment. And the benefits are? Competitive Salary to attract the best, plus an excellent benefits package including pension, health care, 25 days holiday plus public holidays. Job Reference: THOR-VC-1087 This is a rolling campaign, so we will actively interview applicants. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible. We welcome applications from persons who are over 18 years old. This is a legal requirement, further information is here School leaving age - GOV.UK (www.gov.uk) This role does not currently meet the UK Visas and Immigration criteria for obtaining a Skilled Worker Visa we are therefore unable to accept applications that require employer sponsorship in order to obtain a Skilled Worker Visa. We would encourage all internal applicants to inform their line managers of their interest in this position. Benefits -Contributed Pension Scheme -Group Life Cover -Private Health Care -Group Income Protection & more. Please apply through the Apply for this job button or send a copy of your CV along with a covering letter and your salary expectations to: Human Resources at Thorlabs Ltd, 204 Lancaster Way Business Park, Ely, Cambs, CB6 3NX or e-mail recruitmentthorlabs.com. In line with the requirements of the Immigration, Asylum and Nationality Act 2006, all applicants must have a valid permission to enter or remain in the UK with no condition that prevents them from working in the UK. Documented evidence of such permission will be required from candidates as part of the recruitment process.