Credit Controller
We are seeking an experienced Credit Controller to join our team on a full-time, permanent basis at our head office in Bolton.
Position & Key Responsibilities:
* Proactively manage accounts across two group ledgers, ensuring timely payments within contractual terms.
* Contact customers to ensure timely payment, utilizing and email for proactive credit control.
* Update Iplicit with notes of all correspondence to/from clients.
* Allocate received payments.
* Manage the credit control inbox (email).
* Conduct weekly debtors meetings with the Credit Control Manager and circulate reports to the wider business.
* Escalate problematic issues to the Credit Control Manager.
* Communicate with other offices to resolve issues causing delays in customer invoices.
* Build relationships with customers to ensure smooth running of accounts.
* Liaise with external debt collection agencies for outsourcing of non-paying accounts.
Desired Experience:
* Minimum of 2 years' experience in a credit control/debt collection role.
* Experience using Microsoft Teams and Outlook is advantageous.
* Good communication skills, both written and verbal.
* Intermediate Excel skills (VLOOKUPs, Pivot tables).
* Strong organizational skills, with the ability to multitask and prioritize.