Job Description
Operations Associate - Fashion Retail
Operations Associate - Fashion Retail
The location of the role is Paddington, London (hybrid working).
The duration of the contract is 12 months.
The pay rate on offer is £20 - £25 per hour.
The client is a multinational high-street retailer.
Role Summary
Responsible for supporting day-to-day operations, providing the best experience for our customers, brand partners and colleagues. This role plays a pivotal part in ensuring the smooth functioning of various operational processes.
You will be motivated to problem solve and take ownership for driving results in a fast-moving space, working with multiple stakeholder groups. You have great analytical and communication skills, and experience working on Oracle Netsuite.
Key accountabilities of the role
1. Order Fulfilment:
2. Monitor automated order processing flow, from receipt to shipment, ensuring accuracy, timely fulfilment, and adherence to customer requirements.
3. Investigate and resolve root cause of any issues.
4. Application of interim, manual solutions where necessary to ensure continuity of service
5. Process daily order approvals (exchanges, fraudulent, missing information)
6. Invento...