Technical Analyst - Warrington/Hybrid - 40k
As a Technical Analyst, you will be helping my clients users resolve technical issues with various software applications on a day-to-day basis. Assisting with technical support on projects where necessary.
KEY SKILLS
* Investigating new software that is to be rolled out within the business as well as researching existing software to ensure business efficiency where needed.
* Managing customer expectations regarding estimated response times for delivery of solution.
* You have the ability to learn and articulate software-related and technical concepts.
* Definition and documentation of business and functional requirements including best practices and continual improvement.
* Act as interface between business functions and IT technical resource
EXPERIENCE
* Problem solving and decision-making ability
* Strong Excel
* Strong Viso
* Delivery focused and not easily distracted
* Proven ability to work independently and with initiative to tight deadlines
* Excellent interpersonal, communication and negotiation skills
* High-level of creativity, adaptability and persistence to find the best solutions
* The ability to plan, organize, schedule and co-ordinate multiple tasks to achieve objectives
* Good influencing skills
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