About the Angelou Centre The Angelou Centre is a Black-led women’s organisation committed to empowering Black and racially minoritised women and children who have experienced domestic abuse. Our refuge provides trauma-informed, culturally appropriate, and holistic support to help survivors heal, recover, and rebuild their lives. All Angelou Staff Comply with Angelou Centre’s Code of Conduct, equal opportunities and other policies and procedures Ensure high standards of safeguarding, health and safety and confidentiality are maintained at all times. Attend staff, management, training, supervision and other meetings when required. Promote equity, diversity and inclusion in all aspects of the Centre’s work Role Overview The VAWG Service Manager is primarily responsible for leading the strategic development and delivery of The Angelou Centre’s (AC) holistic, trauma informed and culturally competent VAWG services for Black and minoritised women and children by: Leading, managing, developing, fundraising, monitoring and delivering the operational running of high-quality VAWG frontline services for Black and racially minoritised women and children across the Northumbria Combined Authority (NECA) Developing, reviewing and supporting the delivery of the Centre’s VAWG training to partners and agencies Ensuring that all service safeguarding measures are in place and that AC’s strong track record of institutional advocacy and prioritisation of women and children rights remains central to services Initiating, developing and maintaining effective relationships and formal partnerships with organisations within the VAWG sector locally regionally and nationally Overseeing representation at multi-agency partnerships and implementing and supporting the development of the strategic direction of VAWG services and VAWG Training offer Working closely with the Refuge team to ensure both residents and non-residents have access to golden standards VAWG services and are supported in a way that is consistent across the VAWG service. Responsible for the day-to-day delivery of the service, effective case management as well as managing a caseload of more complex cases Please note we reserve the right to close this vacancy at any time if we receive a high volume of applications or if a suitable candidate is found, therefore we suggest submitting your application as soon as you can. This post is: subject to Enhanced DBS Disclosure subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. It will be necessary for a disclosure to be made to the Disclosure and barring Service for details of any previous criminal convictions. Open to women only (exempt under the Equality Act 2010 Schedule 9, Part 1 involves some out-of-hours work and travel The Angelou Centre is aware that women and people of the global majority are less likely to apply for jobs unless they meet every single qualification and requirement. So, if you are excited by the role, but your past experience doesn’t quite match every requirement we encourage you to apply anyway. You may be just the person we are looking for.