Description
Alternative Heat is a leading provider of biomass boiler systems and off-site pre-fabricated MEP Solutions. We offer a full operation and maintenance package for all the systems we provide. We currently have a team of service and maintenance engineers covering our biomass installations throughout the UK and we are looking to expand this team via the recruitment of an additional full-time Senior Field Service Engineer.
This role will be based at our Inverness offices; however, the candidate will typically travel to site from their home location on a daily basis. The majority of works for this role shall be within the Highlands of Scotland on a range of sites for prestigious Local Authorities.
Role Overview:
We are seeking a dedicated and highly skilled Senior Field Service Engineer with a keen interest in progressing into the Biomass sector. This is an exceptional opportunity for a technically minded individual who possesses a solid background in Commercial Plumbing & Heating and/or Commercial Electrical Industry, with biomass-specific training provided by the company. The ideal candidate will have a robust work ethic and a desire to grow within our innovative company. As a Senior Field Service Engineer, you will be responsible for the ongoing Planned & Reactive maintenance, day-to-day repairs, and ensuring commercial biomass heating installations are maintained in line with legislative and contractual compliance. Your role will encompass a variety of tasks that ensure the optimum performance and reliability of our systems.
Job Title | Senior Field Service Engineer
Location | Inverness
Hours | Monday - Thursday 8am - 5pm and Friday 8am - 3pm
Salary | Competitive Depending on Experience
Key Responsibilities
* Carry out Planned & Reactive maintenance tasks on commercial heating systems to include pumps, control valves, pressurisation units, and associated Mechanical / Electrical Services incl. Control Systems, Fuel Stores and augers.
* Transition quickly into the Biomass sector by attending bespoke training courses and on-site learning workshops relevant to the plant being maintained.
* Respond promptly to breakdowns and equipment failures, diagnosing issues and implementing repairs using own initiative engineering experience to minimize downtime.
* Conduct servicing tasks to a high standard ensuring legislative & contractual compliance is upheld.
* Maintain accurate records of all work performed on site, via company tablet and cloud-based asset management software.
* Provide excellent customer service, integrating with client representatives on site and building strong relations with key members of our client’s team.
* Collaborate with internal team members and other departments to ensure seamless operations.
Skills, Knowledge and Expertise
Essential Criteria:
* SNVQ (or equivalent) in Commercial Plumbing & Heating and/or Electrical Installation.
* Valid Driving License
* Minimum of 5 years' experience in a related industry.
* Strong knowledge of mechanical systems, electrical circuits, and heating principles
* Excellent problem-solving skills and a methodical approach to diagnostics
* Proficient in the use of hand tools and trade-specific equipment.
* Background in commercial heating systems, with experience in on-site, hands-on work.
* Strong problem-solving skills & technical ability with a proactive approach.
* Excellent communication and interpersonal skills.
Desirable Criteria:
* Previous experience in the Biomass sector.
* Additional certifications related to heating, plumbing or electrical disciplines.
* Qualified in Oil/Gas Servicing (OFTEC / Gas Safe Modules)
Benefits
* Full in-house training and career development opportunities.
* Competitive pension scheme.
* Life assurance scheme.
* Health cash plan.
* Full access to smart wellbeing platform.
* Annual flu vaccine
* Free annual health check during working hours.
* Annual leave increasing in line with length of service.
* Lavish Long service awards
* Generously funded social events organised for all employees throughout the year via our Social and Wellbeing committee.
* Full access to car emergency kit.
* Annual Christmas raffle
* Yearly allowance for AH Branded clothing merchandise
* Secure, free onsite parking.
* Dedicated departmental budget allocated annually for team building events during working hours
* Free Tea & Coffee
* Friendly and supportive working environment
About Alternative Heat
With over 17 years of experience within the Commercial Offsite Fabrication industry, Alternative Heat have established themselves as a market leader in this sector. Located centrally between Dublin and Belfast our 8.5-acre Head Office and fabrication facilities, which are fully equipped with overhead cranes and 8,000m² of workshop floor area, provide an ideal factory construction environment which is reflected in the high-quality solutions we offer. We employ a strong team of design engineers, CAD technicians, contracts managers and skilled trades personnel who utilise their vast industry experience to assist in the design, fabrication and delivery of our bespoke MEP solutions, which we supply throughout the UK and Ireland.
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