Job Overview As the Lead Business Systems Analyst, you will report to the Senior Director of IT (US-based) and play a pivotal role in designing, implementing, and optimizing SAP solutions to support our business objectives. Your expertise will guide cross-functional teams, ensuring seamless integration of business processes, technical impacts, and the software development lifecycle (SDLC). Key Responsibilities Serve as the primary SAP functional expert across the organization. Analyze business requirements, consult with departments, and recommend technical solutions to enhance processes. Propose, evaluate, and implement new systems, software upgrades, and modifications. Balance and prioritize the needs of multiple departments to deliver optimal outcomes. Lead strategic planning for systems and application development. Act as a technical lead on business improvement projects. Oversee testing and quality assurance processes for cross-functional projects. Develop and deliver user training sessions and maintain comprehensive documentation for users and support teams. Provide or coordinate training for subject matter experts in functional and adjacent business areas. Create detailed functional specifications for application development. Assess cost-benefit analyses for system enhancement projects. Perform additional tasks as needed to ensure continuous improvement and efficiency. Requirements Bachelor's degree or equivalent in computer science, information systems, business, or related field. Relevant IT certifications or completed technology training programs. Minimum of six years’ experience with SAP ECC, particularly in SD (Sales and Distribution), with knowledge of FI (Finance) and WM (Warehouse Management). Strong understanding of SAP systems, customer service, sales, and distribution processes. Proven ability to develop technical documentation and training materials. Experience troubleshooting complex SAP SD and WM issues and meeting internal SLA standards. Skilled in leading cross-functional, multinational teams on complex IT projects. Strong critical thinking and problem-solving skills to address diverse business needs. Fluent in English (written and spoken); proficiency in other European languages is a plus. Comfortable working independently as a subject matter expert and collaboratively within a global team.