Do you have a passion for fashion and a knack for building and managing relationships? If so, we'd love to hear from you!
The client: We are a leading Company in the fashion accessories industry, known for our innovative designs, high-quality products, and commitment to style. We are looking for a dedicated, detail-oriented Account Manager to join us in growing our relationships with retail clients.
Job Overview: The Account Manager will be responsible for managing and growing relationships with existing retail accounts while identifying new opportunities within the market.
Key Responsibilities:
1. Develop and maintain strong relationships with key retail accounts.
2. Act as the primary point of contact for client inquiries, orders, and issue resolution.
3. Identify growth opportunities within existing accounts and expand client base.
4. Negotiate terms, pricing, and other aspects of contracts to meet both company and client needs.
5. Collaborate with the Head of Sales to develop strategies for growing accounts and achieving sales targets.
6. Coordinate order processing with the Merchandising team to ensure accurate and timely fulfilment.
7. Manage critical path - order management.
8. Stay informed on industry trends, competitor activity, and market conditions to anticipate client needs.
9. Provide feedback to the product development/design team on client preferences and market demand.
10. Analyse and report account performance metrics to identify areas for improvement.
11. Collaborate with the design and merchandising teams to ensure that product offerings align with client needs.
This role requires a strategic mindset, a deep understanding of the fashion accessory landscape, and excellent communication and negotiation skills. As the key point of contact for our clients, the Account Manager will ensure customer satisfaction, coordinate product launches, and help drive revenue growth.
Requirements:
1. Bachelor's degree.
2. 3+ years of experience in account management, sales, or a similar role within the textile industry.
3. Strong understanding of retail dynamics, ideally within the fashion accessory sector.
4. Excellent communication, negotiation, and interpersonal skills.
5. Proficient in Microsoft Office Suite.
6. Highly organised, detail-oriented, and able to multitask in a fast-paced environment.
7. Passionate about fashion, accessories, and customer experience.
Why Join Us?
1. Opportunity to work with a passionate and innovative team in a fast-growing industry.
2. Collaborative and inclusive company culture that values creativity and diversity.
3. Competitive salary, benefits package, and opportunities for professional growth.
If you have a passion for fashion and a knack for building and managing relationships, we'd love to hear from you!
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