Smiths Hire are the Northwest’s Largest Independent Equipment Hire Company with 17 Hire It Centres located across the Region. We are currently looking for a self-sufficient Retail Sales Assistant to join the team at the Southport depot.
Experience we would like you have are:
* Communication and sales skills.
* Strong organisational skills to effectively manage hire contracts, be able to identify problems, assess and resolve them.
* Experience in customer service. You should have a confident, professional and outgoing manner to be able to deal with customers at all levels.
* Confidence in your ability and have a passion for selling.
* Telephone based and customer facing service experience.
* An excellent telephone manner and the ability to build rapport with customers.
Main responsibilities will be:
* Providing high levels of customer service in all areas including answering phones promptly, handling queries and orders efficiently and accurately.
* Serve on the depot counter providing a quick and accurate response to customer’s needs.
* Taking of orders, processing and following them through to completion.
* Arranging delivery and collection of orders in accordance with the customer’s requirements.
* Liaising, where required, with other depot employees, customers, depots, workshops and sales teams.
* Ensuring that all opportunities to maximise the depot and the groups sales to a customer are attained.
* Ensuring that all products hired to customers are safe and have been properly tested in accordance with company procedures.
* Processing all input to IT systems and paperwork.
* Developing and maintaining knowledge of the depot's equipment for hire/sale including basic knowledge of accessory, safety and test & run requirements.
* Keep the Depot Manager informed of any repairs and maintenance of equipment required.
* Handling of cash transactions.
* Carry out other tasks and duties as required.
Working hours are: Monday to Friday: 08:00am – 17:00pm and Saturday: 08:00am to 12:00pm on a rotational basis.
Company benefits:
* Salary: Starting from £25,000 depending on experience.
* 25 Days plus statutory holidays (33 days in total).
* An extra 2 days holiday after 5 year’s service.
* Weekly pay.
* Saturday hours paid at time and a half.
* FREE tool hire for all employees – Excluding consumables and delivery.
* Life insurance is provided at three times your annual salary.
* Full uniform provided.
* Discounted personal legal services.
Apply Now!
Please complete the form on the next page to apply for the position of Retail Sales Assistant.
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