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Main Responsibilities & Role Specific Duties
* Provide leadership to support staff within your services with support from DoS & be main point of contact.
* Conduct supervisions & annual appraisals for designated service managers.
* Provide care & support in accordance with current best practices, according to P&Ps, agreed standards, legislative requirements, & relevant regulations under the direction of the MD/DoS.
* Ensure multidisciplinary teamwork is embedded in your designated services with support from the MD/DoS
* Visit services & complete full quarterly audits, produce reports on findings & relay them to the service manager, MD & DoS. Ensuring actions from audits are completed in a timely manner. Carry out full audit checks on Nourish (on-line care System)
* Support the service manager to ensure training/competencies for support staff are up to date. Overseeing service managers training & competencies
* Complete end of month payroll checks as directed by DoS & produce month end reports for operations manager
* Maintain own skills & knowledge at a current level, & undertake such training & development as may, from time-to-time, be required to maintain practices as up to date
* This post may be required to be part of ‘Performance Management’ process for any service managers & deputy managers who are not meeting expected standards of their role.
* Be part of the recruitment process for new service managers. To induct & mentor new managers in to the role.
* Ensuring the persons supported are at the heart of the care delivery & their wishes & preferences enhance their wellbeing.
* Support service managers with the supervision of staff & ensure that all staff contribute to the efficient running of the service.
* Support service managers to organise & coordinate care delivery in accordance with current best practices, according to policy & procedures, under the direction of the MD/DoS
* With support from the MD/DoS the post holder is to work closely with their designated service managers to ensure that the service complies with the Care Quality Commission regulations
* Attend team meetings & have input in to service delivery
* To attend MDT & outside professional meetings as & when required
* To deal with any safeguarding issues as & when required
* To be part of any disciplinary proceedings as & when required
* Other Duties include
* Seeking opportunities for personal & professional development
* Photocopying, scanning & filing, answering phone calls & emails, database management
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