Job Summary
TO APPLY FOR THIS ROLE, REFER TO THE FOLLOWING LINK:
Application Link
PLEASE NOTE YOUR APPLICATION WILL NOT BE CONSIDERED IF NOT APPLYING THROUGH THE ABOVE LINK.
This role is being advertised as a Receptionist however the successful applicant will be employed as a Client Care Coordinator.
Main Duties of the Job
Be the voice that welcomes, the guide that empowers, and the steady hand that supports. We're looking for someone who thrives on connecting with people. As the first point of contact for our clients, you'll be more than just a receptionist; you'll be their trusted guide as they navigate important decisions about their care.
Your day will be rich and varied from taking phone consultations and processing vital information to warmly greeting clients in person. Each interaction is a chance to provide comfort, confidence, and calm in what can be a vulnerable time.
This isn't just a job, it's an opportunity to be part of something deeply meaningful. You'll join a caring team committed to empowering clients with informed choices. Prior healthcare experience is great but not essential; we provide all the training you need to excel.
About Us
At MSI UK, our success rests on our dedicated team and client-focused approach. As a leading provider of sexual and reproductive healthcare, we aim to empower clients' reproductive choices for a more equal world for everyone. Through personalised care, we prioritise our clients' needs and experiences every step of the way.
We're proud to be a disability confident level two equal opportunities employer and give equal consideration to all qualified applicants without regard to race, ethnicity, religion, gender, gender identity / expression, sexual orientation, national origin, disability, or age.
MSI UK is committed to safeguarding: promoting the welfare and safety of everyone involved in the delivery or receipt of sexual and reproductive health services, especially children, young people, and vulnerable adults.
We pride ourselves on having a Just and Learning Culture and recognise that successes or mistakes are the product of many factors. Our learning focuses on changing systems and processes to make it easier for people to do their jobs safely.
Date Posted
10 March 2025
Pay Scheme
Other
Salary
£22,781 to £25,059.10 a year dependant on experience.
Contract
Permanent
Working Pattern
Full-time
Reference Number
B0539-25-0057
Job Locations
Marie Stopes International, Fox Den Road, Stoke Gifford, Bristol, BS34 8TT
Job Description
Job Responsibilities
For more information on the role, please refer to the following job description: Job Description PDF
Responsibilities
For more information on the role, please refer to the following job description: Job Description PDF
Person Specification
Experience Desirable
* Experience in customer service
Employer Details
Employer Name: MSI Reproductive Choices
Address: Marie Stopes International, Fox Den Road, Stoke Gifford, Bristol, BS34 8TT
Employer's Website: MSI Careers
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