Contact Gillian Wilkinson | | Business Support Assistant - Antrim & Newtownabbey Borough Council Interested in securing immediate full time work within the Public Sector? Apply today. Hourly rate: £14.17ph Location: Ballymena Hours: 9 am to 5 pm Monday, Tuesday and Friday (22 hrs per week) Public Sector Please note closing date for applications is Friday 15th November 2024 However, you can register your interest for upcoming Public Sector vacancies by applying today. About the role: To provide a comprehensive customer care and administrative service as part of the Business Support Team including Waste Management, Fleet, Waste Operations and Sustainability. Provide a high level of internal and external customer service including taking ownership of customer queries and following issues through to completion. Demonstrate a team approach to achieving the objectives of the Waste Management Department through full flexibility in relation to tasks undertaken and demonstrate the ability to carry out multiple tasks at one time. Criteria: Minimum 5 GCSEs (Grades A-C) to include English Language and Maths or equivalent.Consideration may be given to those candidates who do not hold the above academic qualification but who can demonstrate a minimum of 4 years relevant experience or clerical experience including minute taking. A minimum of 2 years administrative or clerical experience including minute taking. Experience in a customer service role to include direct customer contact (by phone and in person) and responsibility for dealing with customer complaints and queries Good planning and organisational skills Excellent customer service skills Effective organisational and time management skills Ability to work to a high standard with minimum supervision High degree of discretion and confidentiality Full current driving licence or, if a disability prevents driving, access to a suitable form of transport to enable the duties of the post to be carried out in full. ? Available to work outside normal working hours, when required. If you are interested in finding out more apply online, email your CV to or give Gillian a call on to find out more. Riada Resourcing is an equal opportunities employer.