Kenneth Brian Associates are working on an exciting opportunity for a fantastic client based in Epsom. They are seeking a confident, professional and enthusiastic individual to join their Customer Service team. Working within a friendly team, this is a busy role, and they are looking for someone with strong communication and organisation skills, along with excellent attention to detail. Specific responsibilities of the role will include: Responding to phone calls and emails from customers Resolving queries and issues in a timely manner Liaising with suppliers and couriers Giving advice to customers about products Arranging engineer visits where required Liaising with engineers and scheduling appointments Generating reports for management To be considered for this role, you will need: Previous experience in an office based Customer Service or Administrative role Commitment to providing exceptional customer service Strong administrative skills Proficient in MS Office, with the ability to learn new systems Able to multi task and prioritise Attention to detail Please note that this role is fully office based, Monday to Friday 9am-5.30pm. The company offer a salary depending on experience in the region of £26,000, with benefits including onsite parking, 20 days holiday plus bank holidays, pension and genuine opportunities for career progression. We look forward to receiving your application.