Job title - Inside Sales Specialist – EMEA Location – Malvern UK/Home Working Role benefits - Competitive Salary Benefits 25 holidays (plus Bank holidays) Pension Scheme. We unleash the power of very small things to make big things happen. Join our team. About the role: Are you looking for a position in which you can fully exploit your commercial, technical and teamwork skills? Do you want to do this in an international, global, but personal and friendly environment? Then this might be your chance to become a part of our innovative and enthusiastic Inside Sales Team in Europe, Middle East and Africa. In this role you will provide critical support to our EMEA (primarily UK and France) marketing and sales business operations, helping us achieve success within those countries. Support will include qualification and progression of initial interest, preparation of budgetary quotations, nurturing of potential sales prospects until they are ‘sales-ready’ and, administrative tasks to ensure smooth and efficient business processes. What you will bring to the role: Qualify all incoming leads and distribute them according to established rules and guidelines to the designated Account Manager within the territory Become an expert in Salesforce and other tools that may be used to increase sales effectiveness. Embrace new sales strategies/techniques when instructed Be proficient in the features, benefits, specifications, and value propositions of Malvern Panalytical’s technical products to converse at the appropriate level with scientists, engineers, and academics in a wide variety of fields and disciplines Maintain long-term relationships with our existing customers and acquire new customers to nurture in the main areas of particle characterisation: laser diffraction, dynamic light scattering, image analysis, microcalorimetry, XRF, XRD, NIR Provide additional support to the full EMEA Inside Sales team as required. Perform within established standards/metrics for the Inside Sales team to ensure targets are met or exceeded About you: You are a commercially savvy individual with a high sense of urgency who is willing to go the extra mile You have excellent verbal, listening, and questioning skills as well as a solid understanding of our products and how they are used in industrial and academic environments You have a Bachelor of Science (B.S.) or higher, or equivalent combination of education and experience in general Biology, Biochemistry, Chemistry, Physics, Chemical Engineering, and Materials Science Two to four years related sales/applications experience and/or training Self-motivation and ambition to grow in the role Experience in technical sales/analytical services (especially within Life Sciences/Pharmaceutical industry preferred) Why you should join Malvern Panalytical: Be a part of an ambitious, fast-growing, international company with a friendly and inclusive culture. Drive growth within a leading global organisation whose purpose is to work with our customers, to make the world a better place Be a key member of our team in our amazing Malvern offices, with a hybrid working model Access to an onsite restaurant Gym discounts Volunteering days and much more LI-CS2 About Malvern Panalytical Malvern Panalytical is a global leader in the analytics of material and life sciences. We unleash the power of small things to make big things happen for our customers. Our vision is to make the world cleaner, healthier, and more productive. We partner with our customers to make their solutions possible through the power of precision measurements, our expertise, trusted data, and insights. Our people are partners in discovery. We collaborate with our customers and with each other to discover new possibilities and achieve breakthroughs. Our culture is a healthy, high- performance culture shaped by our values: Own it, Aim High and Be True. We’re committed to Net Zero in our own operations by 2030 and in our total value chain by 2040. With over 2300 employees across the globe, we are part of Spectris plc, the world-leading precision measurement group. Malvern Panalytical. We’re BIG on small™ Malvern Panalytical, part of the Spectris Group, are committed to a diverse and inclusive culture where everyone can thrive and achieve a fulfilling career. Changing the world isn’t something you can do on your own, or with a single way of thinking; it takes a wide collection of experiences, stories, knowledge, and expertise. We encourage applications from underrepresented individuals and people with diverse backgrounds. We are an inclusive organization and we prize diversity. Your unique perspective is important to us.