Be part of the family...
We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small but all offer good food & drink, great beds and a ton of things to do.
Crieff Hydro Hotel
Pretty much in the centre of Scotland, we’re set in a 900acre estate in stunning Perthshire. Home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities– there really is something for everyone!
About the Role
This role is to Manage our team of porters to make sure everything is running smoothly. That means you’ll update function sheets, check for any last-minute changes, and follow up, by making sure the room setups are “just what our guest has ordered”. As well as that, you’ll be hands on, meeting and greeting our guests as you help them unload their luggage, making them feel they’re in capable hands. So, you really are the welcoming face of the business.
Among other things, you'll carry bags from cars to guest accommodation, set up rooms and equipment for conferences and move furniture. You will be organising customers collections and drop offs from airports or train stations as well as offering on-resort transport. In other downtime you will be responsible for cleaning the vehicles inside and out weekly as well as liaising with the transport manager on repairs of the vehicles.
So, if you're friendly, have a welcoming smile and genuinely love the hospitality business, we'd love to hear from you.
We have staff accommodation for our team members too, so you'll help us with the running and upkeep of the rooms.
What we need from you:
Ideally, you’ll have previous management experience in a customer service role. You’ll certainly have some track record of leading small teams. A keen eye for detail is a must. As you'll drive our guests on and off the Estate, you'll be over 21 with a clean driver's licence.
Hours will include evenings and weekends between the hours of 06.00 and 01:00 depending on the needs of the business.
What you’ll get from us:
* A Friendly & Supportive Team – Work in a fun, welcoming environment where team spirit and well-being are a priority.
* Grow with Us – We invest in our people. Whether you’re looking to develop new skills or take the next step in your career, we’ll support you every step of the way.
* Career Progression – With multiple hotels, departments, and roles, you’ll have plenty of opportunities to grow and explore new career paths.
* Leadership Development – Get access to our Be A Leader programme and develop the skills to take your career further.
* Exclusive Discounts – Enjoy discounted leisure membership, 30% off retail, 30% off food and drinks, plus great savings on hotel activities.
* Team Rate Hotel Stays – Take time to recharge with discounted stays at all of our hotels from just £30 per night - where will you explore next?
* Refer a friend initiative – earn a bonus up to £250-£500 for each successful team member or manager which you recommend to us.
* Guest mention incentive – earn an extra £5 for each guest review which positively mentions you.
* Live-in Accommodation – On-site housing is available, with bills included, making your move stress-free.
* Free Meals on Shift – Stay fuelled and focused with delicious staff meals while you work.
* Wellbeing Support – Access 24/7 confidential support via the Penninsula Employee Assistance Programme, covering mental health, financial advice, and more.
* Team Events & Annual Staff Party – We love to celebrate our people! Enjoy team events throughout the year and a legendary annual staff party.
Careers at the Crieff Hydro Family of Hotels
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Please note:This opportunity does not qualify for sponsorship. To be considered for this role, you must have the right to work in the UK.
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