Job summary To provide day to day effective and efficient administration support of a branch of the Care Group: Support administration teams be able to work to deadlines and prioritise workload, ensuring effective support for the achievement of contracted targets Maintain a high level of confidentiality Deal with administrative tasks to deliver a positive outcome Supervise and line management administrative staff on a day to day basis Ensure necessary cover at all times Main duties of the job Provide a senior confidential, quality administrative service to an identified branch of services within the Care Group To communicate effectively, accurately and professionally, applying discretion and empathy where necessary, with written, telephone and face to face contact, with patients, service users, visitors, other Trust staff and external agencies Have an understanding/knowledge and be able to work towards the KPI's and targets set by the commissioner Provide and receive routine information to work colleagues and clients. Exchange information with clients requiring tact and diplomacy Maintain quality in own work and encourage others to do so whilst working as an effective and responsible senior team member Update annual leave rota and daily cover rota to ensure there is adequate cover at all times Ensure the smooth running of the administration staff ensuring all areas/clinics are covered on a day to day basis; including liaising with clinical staff when required About us Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services. We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values. Please view our Strategy using the link below: https://www.rdash.nhs.uk/documents/clinical-and-organisational-strategy-2023-to-2028/ To find out more about working for RDaSH and the fantastic benefits we offer visit our website: https://workwithrdash.co.uk/ We are committed to inclusive cultures and really value people in our organisation, view our Allyship video on YouTube to find out more: https://youtu.be/WMJSkLoTk4Q The main terms and conditions of service can be found here: https://ptracaccpublic.blob.core.windows.net/docs-employer/340/2515/Main_Terms_and_Conditions.pdf Date posted 06 January 2025 Pay scheme Agenda for change Band Band 3 Salary £24,071 to £25,674 a year per annum, pro rata Contract Permanent Working pattern Part-time, Flexible working Reference number 376-DCGM-0138-A Job locations Tickhill Road Site Weston Road Balby, Doncaster DN4 8QN Job description Job responsibilities Please view the attached job description and person specification to view the full details about the role Job description Job responsibilities Please view the attached job description and person specification to view the full details about the role Person Specification Knowledge, Training & Experience Essential Educated to NVQ 2 level or equivalent in appropriate subject e.g. Business Admin Demonstrable experience of working in a busy environment, office procedures, and workload management Desirable Previous NHS experience or other large public sector organisation Person Specification Knowledge, Training & Experience Essential Educated to NVQ 2 level or equivalent in appropriate subject e.g. Business Admin Demonstrable experience of working in a busy environment, office procedures, and workload management Desirable Previous NHS experience or other large public sector organisation Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Rotherham Doncaster and South Humber NHSFT Address Tickhill Road Site Weston Road Balby, Doncaster DN4 8QN Employer's website https://www.rdash.nhs.uk/ (Opens in a new tab)