We are really excited to offer the rare and exciting opportunity to become Demelza's next Children and Young Peoples (CYP) Engagement Officer. The role involves engaging with children and young people who use Demelza's services to seek their views and involvement to shape and influence current and future services.
Main Duties of the Job
To develop a fully inclusive approach to engaging with children and young people, including those with Special Educational Needs and Disabilities (SEND). To advocate for the Voice of the Child throughout the organisation. To promote and deliver opportunities to seek the review of services accessed by children and young people with life-limiting and life-threatening conditions and their siblings, to support service development.
About Us
Demelza greatly values the benefits of a diverse team and embraces diversity, equality, and inclusion in all areas of its work. We are committed to building a diverse and authentic workplace, ensuring that our team reflects the diversity of the children and families we support. We encourage candidates from all backgrounds.
Job Responsibilities
The post holder will:
1. Develop positive, respectful, honest, and supportive relationships with all stakeholders, including children, young people, families, staff, and volunteers.
2. Develop and deliver a range of methods of participation, involvement, and engagement with children and young people, including those with SEND.
3. Work with Demelza's clinical services colleagues to seek the views and feedback through the voice of the child.
Person Specification
Qualifications
* A relevant vocational qualification (SEND, Youth Work, Childcare Level 3) and considerable relevant experience in a child/young person-based role.
* Extensive experience and ability to communicate with non-speaking children and young people with complex medical needs.
* Experience in using non-verbal methods and devices of communication, including but not limited to eye gaze, Makaton, PECs, or other methods.
* Experience of delivering and understanding children, young people, and family participation or engagement activities, such as youth advisory groups.
* Experience of working effectively with other professionals and partners to safeguard children and young people and maintain service quality.
* Display an awareness, understanding, and commitment to the protection and safeguarding of children and young people.
* Able to form and maintain appropriate professional relationships and boundaries with children, young people, and families.
* Confidence to communicate in a clear, concise, and informative way with people at all levels, including children, young people, parents, trustees, and senior management.
* Ability to engage with and create rapport with children, young people, and parents/carers and families, dealing with complex issues in a sensitive manner.
* Ability to work flexibly, meeting the availability of young people, including regular evenings, weekends, and school holidays.
* Demonstrate close alignment to all Demelza values.
* This role requires regular travel across our operating region. A full driving licence and access to a vehicle for business use or reliable transport arrangements will be essential.
* High level understanding and ability to use social media and digital methods as an engagement tool to promote and deliver participation, involvement, and consultation opportunities for children and young people.
* Experience of blended engagement, with the ability to engage with young people virtually and face-to-face.
* Understanding risk, good practice, and health and safety requirements when working with children and young people.
* Event management skills to support children and young people's participation.
* Experience in using databases and online tools, creating innovative and SMART methods of engagement.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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