Career Opportunities: Regional Technical Services Manager (2773)
Requisition ID 2773 - Posted - Region (1) - Job Category (2) - Permanent - Full Time - Company (1)
Allied Bakeries make the top bread brands Kingsmill, Allinson’s and Sunblest. Across our bakeries, we make white, wholemeal and seeded market-leading loaves, as well as Kingsmill 50/50, the nation’s favourite Healthier White, delicious pancakes, crumpets, hot cross buns and more.
We take massive pride in our brands and all that we do, including our bakeries having one of the best safety performance records in the industry. We know that the success of our business depends on us having the right people on the team, so if you’re looking to join a business that values its people, encourages everyone to get involved and be the best they can be, we’d love to hear from you.
We encourage candidates to request any reasonable adjustments they may require throughout the recruitment process.
Overview of role
A rare and exciting opportunity has arisen to lead our Technical Services team across one of our primary manufacturing bakeries and two depots, where you will also form part of the Site Leadership Team to drive a positive engaged culture. As part of an FMCG, multi-diverse, matrix organisation, producing fresh, quality bread products feeding the UK. This role is pivotal in ensuring the delivery of exceptional technical service, driving consistent high technical standards, maintaining our high level of audit compliance and fostering internal and external customer and auditor relationships.
Key Accountabilities
1. Safety Culture: Drive a safety culture by improving and maintaining a safe working environment, ensuring all team members are aware and complying with health and safety standards, legal and company requirements.
2. Team Leadership: Effective leadership, coaching, development and motivation of the Technical Services teams, to ensure high levels of performance and that all their KPI’s are met or exceeded.
3. Technical Support: Oversee the delivery of quality management systems, operating practices, and controls, developing continuous improvements to technical operations and initiatives. Partnering with the operational team; manufacturing and engineering to deliver Technical excellence and high quality of your fantastic bread and snacks ranges. Develop and implement best practices to enhance service quality.
4. Strategic Management: Collaborate with senior leadership to define and execute regional technical strategies. Monitor performance metrics and implement improvement plans where necessary.
5. Customer Relations: Building effective professional internal and external customer relationships and auditor relationships, promoting good practices, compliance and expertise, resolving complex issues promptly and effectively. Delivering successful NPD and EPD introduction into site, delivering compliance to produce specifications.
6. Operations Management: Coordinate with cross-functional teams to optimise service delivery. Manage budgets and resources for the technical services department in the region.
The Right Person
Preferably degree in food science qualification and HACCP qualification. 5 years experience in a technical services or operations management role.
Technical Expertise: Strong understanding of FMCG industry and knowledge of allergens, allergen control and microbiology products.
Leadership: Exceptional leadership, communication, and interpersonal skills.
Problem-Solving: Ability to resolve complex technical and operational challenges.
Willingness to travel: Willingness to travel regionally as required.
Understanding of Continuous Improvement techniques.
Strong IT skills: with knowledge of retailer Codes of Practice and web based systems.
Our defining value is to ‘Be The Best We Can Be’. The behaviours we believe help us do this and are key to our success are: Aim High, I Do What I Say, Work Together and Everybody Matters.
'We strive to ensure that all employees receive the resources they need to succeed, to build a diverse and inclusive organisation that represents our communities and generates the best outcomes for consumers, customers and stakeholders’.
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