Business Support Officer – Barnsley
Multitask Personnel is recruiting for a Business Support Officer to work with a local authority client based in Cudworth, Barnsley. Cover for various clerical and minuting duties for Children Social Care in the Barnsley area
Details:
Contract: 2 months fixed-term
Pay rate: £12.18 per hour
Hours: Monday to Friday, 8:30am - 5:00pm
Location: Barnsley
Requirements: Basic DBS required
Key Responsibilities:
Handle telephone and face-to-face enquiries, providing guidance, signposting, and support to both internal and external customers in line with policies and procedures.
Triage and direct referrals and requests for services to the appropriate teams, ensuring timely responses and excellent customer service.
Process various referrals, requests, and applications, applying rules and guidelines, and communicate outcomes to customers.
Input, record, check, and maintain information on computer and paper-based systems, ensuring accuracy, security, and confidentiality, while adhering to information governance protocols.
Organise and provide administrative support at statutory meetings, including minute-taking and action schedules, liaising with internal and external stakeholders.
Manage financial administration, including placing orders, paying invoices, reconciling income, and updating case files in accordance with the council’s financial regulations.
Administer petty cash and ensure proper record-keeping and reconciliation.
Undertake various administrative duties, managing queries and conflicting demands efficiently.
Education and Training:
Level 2 qualification or equivalent (e.g., 4 GCSEs at grades A*-C) – Essential
Training in Microsoft Office applications – Desirable
Relevant Experience:
Experience working in a business support environment – Essential
Proven ability to handle highly confidential and sensitive information – Essential
Experience with financial administration and information – Essential
Experience in servicing meetings and minute-taking using mobile devices at speed and accuracy – Desirable
How to Apply:
To apply, please send your CV to (url removed) or call Faye on (phone number removed)