Job Description:
We are looking for an experienced 1st/2nd Line Support Analyst to join our team and help support a growing external client base. Our clients span a multitude of sectors and use a wide range of technologies so this is a great chance to learn.
The ideal candidate will have over 1+ years’ experience within an IT support related role and have experience with Windows systems, having carried out support of both desktop and server systems. You will be responsible for providing 1st/2nd Line support for on-prem IT systems infrastructure and Cloud technologies. Strong troubleshooting, analytical and support skills are required.
Key Responsibilities:
* Provide 1st/2nd Line support for on-prem IT systems infrastructure and Cloud technologies.
* Strong troubleshooting, analytical and support skills.
* Experience with Windows systems.
* Experience with Office 365
* Experience with Wintel / VMWare.
Qualifications:
* Over 12 months’ experience within an IT related role.
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