We have an exciting opportunity for a friendly and reliable Senior Retail Sales Advisor to join the team at our Brewers Decorator Centre in Hove, to provide exceptional service to our customers in store. You will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager - experience with our products isn't strictly necessary, if you are a natural leader and can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.
Located on Portland Business Park, we have been supplying the local area with all their decorating needs for over 50 years. Customers will find everything they need in store from trade and designer paints from a wide variety of brands to wallpapers as well as all the decorating equipment needed to get the job done. The team between them have a wealth of industry knowledge and experience with Brewers so it’s no wonder we have built up a strong customer base and a reputation for being the decorator’s first choice. The branch opening hours are Monday to Friday 7am – 5pm and Saturday 8am – 5pm.
As a Senior Retail Sales Advisor with Brewers, some of your responsibilities will include:
1. Assist the Branch Manager with developing the branch and the team including deputising in their absence
2. Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
3. Have keyholder responsibilities, cashing up and associated supervisory tasks
4. Allocate work to the team, keeping them motivated and driven
5. Use product knowledge to provide recommendations and help customers find the best product for their needs
6. Planning and agreeing sales forecasts with the Branch Manager in line with Company targets
7. Ensuring orders and enquiries are dealt with and followed up on promptly
8. Mix paint for Customers, process specialist orders, and request special stock within the Branch network
9. Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
10. Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
11. Assisting with stock maintenance in the branch
Who we are looking for to join our team:
1. Experience in a retail environment, ideally in a team leader or supervisory role
2. Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
3. Highly motivated with the drive to succeed and do a great job
4. Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
5. The ability to motivate and inspire colleagues to achieve the highest level of customer service
6. Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
7. Keen to learn, develop skills, and progress within our industry
8. Ideally lives within a close proximity to the store to be able to respond to potential alarm calls out of hours
9. An interest in our industry would be advantageous but not essential as product training will be given
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.
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