We're looking for a Customer Service Assistant who will be the face of our business, delivering exceptional customer service within a university campus for our Universities sector on a full time basis. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.
As a Customer Service Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You'll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
1. Exclusive travel discounts with TUI, Expedia, Booking.com and many more
2. Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
3. Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
4. Up to 44% off cinema tickets to enjoy your favourite blockbuster
5. Regular emails filled with the best discounts and savings available
6. Receive cash rewards every time you spend and use them on a wide range of brands
7. Un-wind with us with free wellness, mindfulness and exercise classes
8. You can share all discounts and offers with your friends and families
9. Contributory pension scheme
10. Grow your career with our Career Pathways and MyLearning programmes
Could you bring your spark to Universities? Here's what you need to know before applying:
Your key responsibilities will include:
11. Serving customers, ensuring they receive an easy and seamless personalised experience
12. Being knowledgeable about the food service and helping customers with natural service
13. Representing Universities and maintaining a positive brand image
14. Handling cash and operating the cash register
15. Complying with Food Handling and Hygiene standards
16. Complying with Health and Safety regulations
Our ideal Customer Service Assistant will:
17. Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
18. Take initiative and make decisions that are right for our customers
19. Be an excellent team player with great communication skills
20. Have a desire to succeed in your role
21. Possess the ability to work under pressure
22. Demonstrate Exceptional timekeeping and reliability
23. Have a safety-first mind set
Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges and universities across the UK.
Job Reference: com/1806/97717001/52412738/BU #LI-DNP
Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength!