Business Development and CRM Administrator
POST: Business Development and CRM Administrator
REPORTS TO: Internal Sales and Business Development Manager
LOCATION: Fivemiletown
HOURS OF WORK: 8:30am – 5:00pm Monday to Friday
MAIN PURPOSE:
This is a proactive role which requires a focused, motivated and confident individual who will be required to identify and develop new business opportunities, in conjunction with the field sales teams, using lead generation prospecting tools.
The successful candidate will be required to analyse tender enquiries received, identify opportunities and submit pricing for key AG products. They will be required to add this data to our CRM system, along with data on behalf of the sales and specification teams in their assigned areas. The successful candidate will also be required to provide support to these teams on a regular basis and will be in constant contact during the week. A knowledge of the construction industry would greatly assist this role.
COMPANY VALUES AND CULTURE:
At AG, we are committed to fostering a positive and inclusive workplace culture that reflects our core values of integrity, sustainability, customer care, wellbeing, and innovation. Our mission is to be the preferred supplier of innovative hard landscaping and building products which create a sustainable built environment. We believe in continuous improvement and encourage our employees to take initiative and drive positive change. Our work environment is built on mutual respect, support, and the shared goal of delivering superior quality products. We value the contribution of each team member and strive to ensure that everyone goes home safe every day, feels valued, and is empowered to grow and succeed within the company.
About the role
KEY DUTIES AND RESPONSIBILITIES
* Identifying potential leads for the sales & specification team via Glenigan, news articles, LinkedIn etc. while contacting relevant professionals such as Quantity Surveyors, Project Managers and other key decision makers.
* Ensuring the data added to the CRM system is of high quality, kept up to date and meets the companies’ requirements.
* Identifying and submitting pricing for key products from tender enquiries received, bill of quantity’s (BOQ’s) and working drawings etc.
* Submitting pricing using formal quotes and responding to enquiries within set deadlines.
* Provide daily direct support to the external sales teams & liaise with Heads of Sales and Regional Sales Managers as and when required.
* Organising sample requests in a professional manner for specifiers, contractors and stockist customers.
* Any other duties and tasks commensurate with the role and/or as required by your Manager and within capabilities.
The above list is not exhaustive but aims to provide a broad range of duties and responsibilities of the post.
About the company
Renowned and respected designer, developer, manufacturer and distributor of best in class walling, paving and facing brick.
Required Criteria
* 5 GCSE’s at Grade C or above including English and Maths
* At least 1 year’s administration experience in a busy sales office
* Proficient in MS Office with a good working knowledge of MS Excel and Word
* Excellent telephone manner with objection handling skills
* Persuasive and engaging
* Excellent written and oral communication skills
* Ability to recognise commercial opportunities and develop new business
* Well organised, systematic and enjoys the challenge of sales
* Strong networker, positive attitude, self-motivated, works well of own initiative
* Team worker committed to developing teamwork
* Can travel to and from work areas as and when required
Desired Criteria
* Previous experience of managing a CRM system
* Experience of generating business opportunities
* Experience of dealing with Architects and Engineers
* Product knowledge
* A third level qualification in a business-related discipline
* Flexible to work additional hours and make overnight stays away from home, as required
Skills you'll need
* Bank reconciliation
* Ability to Identify and Anticipate needs
* Microsoft Office Suite
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