Job summary Reporting to the Dispensary Manager you will be within the dispensing team serving the patients of Collingham and Thorner. Working as part of a busy, friendly dispensing team, you possess a natural ability to provide friendly and courteous customer service and have good communication skills. Main duties of the job As an integral part of the team you will contribute to the consistent delivery of the highest quality of care to our patients. We are looking for 22 hours over 3 days. (Wednesday, Thursday and Friday) Qualifications and skills: you will have a minimum of one years experience working as a dispenser and hold an NVQ Level 2 qualification. It is essential that applicants have a good standard of general education and possess excellent keyboard and IT skills. Our dispensary team work over our two sites at Collingham Church View Surgery and our Thorner branch surgery. Part-time, 22 hours per week over 3 days. About us Collingham is a medium sized, friendly, Dispensing practice serving a population of 9780, patients and are looking for flexible and enthusiastic people to join our team. We provide 22 days annual leave, plus bank holidays and NHS pension scheme. Date posted 04 November 2024 Pay scheme Other Salary £12 an hour Contract Permanent Working pattern Part-time Reference number A0897-24-0002 Job locations School Lane Collingham Wetherby West Yorkshire LS22 5BQ Job description Job responsibilities JOB TITLE: DISPENSER REPORTS TO: DISPENSARY MANAGER Job Summary : To be responsible for the processing of prescriptions in accordance with practice policy and legislation, in addition, the post holder will be required to support the Dispensary Manager in ensuring a high level of service is delivered at all times and effective financial control of the dispensary. To undertake as required a limited range of reception duties at our branch surgery. Duties & Responsibilities : Issuing stock items and prepared prescriptions Collection of prescription charges/checking patient exemption statements Dispensing acute prescriptions To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor. Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage Checking goods as and when they are delivered and recording generic details. Stocking shelves, refrigerators using rotation method. Ensure drugs are received and stored in an appropriate manner in accordance with manufacturers instructions. Any fridge items are stored at appropriate temperature and temperature control log. Remove out of date stock from the shelves, refrigerator. Disposal of patient returned unused medicines using the yellow burns bin, or any CD to be disposed following procedure. Dispensing and checking repeat prescriptions Taking orders for repeats and dealing with queries from support staff Dealing with queries from patients regarding their prescriptions Use computer to keep records up to date Ordering Drugs through the computer system to the wholesalers Handling prescription money or other private money through the card machine or cash. To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions Assist when required to meet targets in relation to dispensing doctors scheme Dispensing private prescriptions Checking colleagues dispensing Ensuring the Dispensary area remains clean and tidy Ensure controlled Drugs (CDs) are ordered, handled and recorded appropriately Sorting, stamping and endorsing prescriptions Ensure all prescription money is balanced daily and queries resolved at the time of balancing and sufficient change is available. Give advice on HC1 forms or prepayment form to assist patients with costs Monthly out of date emergency bag and doctors bags, remove stock and update practice records and reorder where necessary Ensure all items are ready for the delivery service marking prescription bags to highlight any additional items Other To answer telephone calls & passing on messages as appropriate Dealing with problems & enquiries Inputting information onto computer To work flexibly within the team & to provide cover for annual leave/sickness To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient/Dispenser To promptly forward all invoices and dispensary related correspondence to the Dispensary Manager according to practice policy. To take prompt action in response to any drug alert bulletins that may be received from time to time. To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service. Job description Job responsibilities JOB TITLE: DISPENSER REPORTS TO: DISPENSARY MANAGER Job Summary : To be responsible for the processing of prescriptions in accordance with practice policy and legislation, in addition, the post holder will be required to support the Dispensary Manager in ensuring a high level of service is delivered at all times and effective financial control of the dispensary. To undertake as required a limited range of reception duties at our branch surgery. Duties & Responsibilities : Issuing stock items and prepared prescriptions Collection of prescription charges/checking patient exemption statements Dispensing acute prescriptions To ensure that all medicines and appliances dispensed are checked against the prescription and whenever there is doubt about the appropriateness of the item, or about the dose or labelling instructions to check with the authorising doctor or duty doctor. Operation of efficient stock control appropriate to the needs of the dispensary with the objective of ensuring continuity of supply for patients and minimising wastage Checking goods as and when they are delivered and recording generic details. Stocking shelves, refrigerators using rotation method. Ensure drugs are received and stored in an appropriate manner in accordance with manufacturers instructions. Any fridge items are stored at appropriate temperature and temperature control log. Remove out of date stock from the shelves, refrigerator. Disposal of patient returned unused medicines using the yellow burns bin, or any CD to be disposed following procedure. Dispensing and checking repeat prescriptions Taking orders for repeats and dealing with queries from support staff Dealing with queries from patients regarding their prescriptions Use computer to keep records up to date Ordering Drugs through the computer system to the wholesalers Handling prescription money or other private money through the card machine or cash. To ensure that all monies received or handled on behalf of the practice are appropriately stored and banked and a record kept of all financial transactions Assist when required to meet targets in relation to dispensing doctors scheme Dispensing private prescriptions Checking colleagues dispensing Ensuring the Dispensary area remains clean and tidy Ensure controlled Drugs (CDs) are ordered, handled and recorded appropriately Sorting, stamping and endorsing prescriptions Ensure all prescription money is balanced daily and queries resolved at the time of balancing and sufficient change is available. Give advice on HC1 forms or prepayment form to assist patients with costs Monthly out of date emergency bag and doctors bags, remove stock and update practice records and reorder where necessary Ensure all items are ready for the delivery service marking prescription bags to highlight any additional items Other To answer telephone calls & passing on messages as appropriate Dealing with problems & enquiries Inputting information onto computer To work flexibly within the team & to provide cover for annual leave/sickness To collect all due prescription charges and ensure that the patient declaration on the reverse of the FP10 is duly filled in and signed by the patient/Dispenser To promptly forward all invoices and dispensary related correspondence to the Dispensary Manager according to practice policy. To take prompt action in response to any drug alert bulletins that may be received from time to time. To undertake any necessary work as may be required and appropriate to maintain a high standard and efficient dispensing service. Person Specification Qualifications Essential NVQ Level 2 in Dispensing Person Specification Qualifications Essential NVQ Level 2 in Dispensing Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Collingham Church View Surgery Address School Lane Collingham Wetherby West Yorkshire LS22 5BQ Employer's website https://www.collinghamsurgery.co.uk/ (Opens in a new tab)