We have an excellent opportunity for a highly motivated and skilled Senior Product Engineer to join our team in Aberdeen. As Senior Product Engineer, you will be responsible for leadership and providing direction to the maintenance & Planning team and delivery of services to consistently meet current and future requirements of the business. You will support the product portfolio of applications from both a run and build perspective, ensuring that applications are maintained and developed in line with product roadmaps with lifecycle planning. In addition, you will work with appropriate teams and 3rd party vendors to ensure the integrity of application services. A key requirement of this role will be to work with the Product Lead to implement improved ways of working demonstrated by results such as the level of reliability of application services. This is a hybrid role working a 3/2 pattern (minimum of 3 days onsite in Aberdeen).
What you’ll do
* Delivers Application related BAU Services through either direct staff or managed service provision.
* Develops and manages internal teams, and handles people management responsibilities including task allocation, coaching, mentoring, training and performance management.
* Works with the Product Lead to implement the strategic direction for the function, ensuring that there are initiatives to support objectives for the department.
* Works with the Product Lead to develop workforce plans that ensure IS operations can supply skilled resources to meet current and future demand across the enterprise.
* Brings knowledge and experience to set functional goals aligned with the overall IS & Business strategy.
* Adheres to enterprise technology standards, governance processes and performance metrics.
* Supports the ongoing security, performance, stability, maintenance and monitoring of their application portfolio.
* Ensures the adoption of (and commitment towards) service improvements.
* Owns the development of asset inventories within the organisation's ecosystem.
* Builds successful peer relationships with other IS and business functions through a clear understanding of business needs, and ensuring delivery of IT services to meet those needs.
* Works with the Product Lead and supply chain to support IS operations sourcing strategy and partner relationship management.
* Follows the formal governance mechanism to establish and monitor effective controls for the processes and functions performed by IS operations teams.
* Coordinates roadmap development, facilitates planning, and drives quality against defined standards.
* Drives the adoption of, and further development and enhancement of, reusable, repeatable, standardized, and measurable processes.
* Responsible for ensuring IS operational capabilities achieve regulatory and statutory compliance requirements.
* Works effectively within the product function and works closely with COEs (Centres of Excellence).
* Develops, deploys, and manages solutions to meet defined business specific needs as defined through the product maps/lifecycles.
* Responsible for the creation and maintenance of operational documentation (incl. processes, procedures, design & configuration, and operating manuals).
* Supports the Product Lead in defining resilience and disaster recovery strategies.
* Accountable for ensuring compliance with all IS related processes, policies and work practices.
* Provides input to the Product teams budget, portfolio of projects and resources, with robust processes and services that are fully aligned with the business goals.
* Drives development activity either via the product lines, COEs or project frameworks.
* May be required to provide out of hours support via an on-call rota.
What to bring
* Experience of managing people in an operational environment through coaching, mentoring and performance management.
* Proven experience in building and running multi-discipline application support teams, working with business users, and third-party vendors.
* Experience of working with and supervising delivery by third-party suppliers, working closely with multi-sourcing and vendor managers.
* Demonstrable experience of working with a diverse and multi-national application vendor support model.
* Experience of enterprise applications that support asset management, maintenance and work management systems such as Maximo and peripheral applications e.g. (ONE Integrity, Sparesfinder, NEXAR), Hexagon, Permit Vision (PVision) and Primavera P6.
* Strong industry and domain specific knowledge of the enterprise and its business units.
* Experience of developing and implementing process improvements.
* Self-motivated with a willingness to go the extra mile to achieve important goals.
* Experience of delivering governance practices to track and measure the quality of services, and maintain service improvement plans.
* Excellent verbal and written communication skills, including the ability to explain technical concepts and technologies.
* Experience and knowledge of cloud application services.
* Competent in budget planning and financial management (desirable).
* ITIL qualification (foundation at a minimum or similar demonstrated experience).
* Experience of Energy (upstream applications) (desirable).
What You’ll Get in Return:
We are committed to recognising and rewarding hard work and offer a competitive salary and benefits package which includes (but is not limited to) the following:
* Company Pension Scheme.
* Private Medical Insurance.
* Group Income Protection Plan.
* Group Life Assurance.
* Cycle to Work Scheme.
* Prosocial Events.
* Electric Car Salary Sacrifice Scheme.
We also believe effective training and development benefits both the individual and the organisation as a whole and contributes to the achievement of the company’s mission. We encourage all our employees to further their skills and experience via various methods of learning. If an employee elects to self-study in their own time, the company will fund the self-study materials and exam fees. Furthermore, once the exam is passed, the employee will be entitled to an incentive bonus.
If you are enthusiastic, willing to always learn and looking for a challenging but rewarding position where you work for a forward-thinking organisation who offer excellent opportunities, please send your CV to totalent@prosource.it.
We welcome applications from disabled candidates, so if you have any access needs or may need adjustments in the assessment process - just let us know.
Successful candidates will be subject to background and right to work checks.
Talk to us today to explore how we can support your organisation's technology needs.
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