Iconic Steps is a Creative Agency with a social impact! We offer high-quality digital marketing, advertising, and communications services while also providing free media-centered courses to young people (16-25) from diverse and underrepresented backgrounds. Iconic Steps collaborates with media partners like Disney, ITV, Warner Bros, and See-Saw Films to offer employment opportunities to young talents and aims to promote diversity and equality in the media industry.
Our purpose is to shake up the current dynamic in the creative industry and create a more inclusive, more equitable environment where everyone has the opportunity to succeed.
Role Description
This is a part-time role as a Programmes Administrator at Iconic Steps. As a Programmes Administrator, you will be responsible for coordinating delivery of and recruiting young people for our Film Academy courses. You will be supporting the Programmes Manager in the varied administrative aspects of programmes delivery.
This role is conveniently located near the Brixton Underground and Rail stations and offers the flexibility for hybrid remote working.
Ideal Candidate
You need to be organised and have a positive, energetic and welcoming attitude. You think outside of the box on ways to engage, promote and encourage applications from young people.
You have a proven track record of working and multitasking in a busy office environment and have a passion and drive to join us in making a difference.
This is an ideal role for someone who wants to gain further experience in programme administration and working with young people. We particularly welcome applications from people with knowledge of or a strong interest in the media industry or other creative industries.
Qualifications
1. Project Coordination, Administrative Support, and Event Management skills
2. Positive, growth mindset and eager to learn
3. Ability to work under pressure when meeting deadlines
4. Ability to multitask, prioritise, and work independently and proactively
5. Adaptable to changing priorities
6. Ability to motivate young people
7. Experience in Customer Service
8. Excellent communication and interpersonal skills
9. Experience working with diverse groups or with young people
10. Good grammar and spelling
11. Competent Word and Excel user
12. Familiarity with Monday.com or similar workflow/project management tools, or able to grasp new software quickly
13. 2+ years administrative experience (desirable)
Key Responsibilities
1. Promote Academy activities via referral organisations, social channels, and targeted outreach
2. Lead the recruitment and enrolment process for young people in courses, including handling applications, ensuring compliance with funding requirements, and tracking progress
3. Source, onboard, and manage tutors, including safeguarding checks, training, and lesson plan development
4. Build and maintain relationships with referral organizations and support outreach efforts through networking events and materials distribution
5. Coordinate course logistics, such as booking venues, managing schedules, and supporting course delivery
6. Ensure compliance with funding criteria and accurately process all necessary paperwork and data entry
7. Maintain internal databases (e.g., Monday.com, HubSpot, LearnerTrack) to ensure up-to-date and accurate records
8. Collaborate with Marketing to create promotional materials using tools like Canva and share them via social media and other platforms
9. Support the Programmes Manager in achieving targets and fulfilling funding outcomes
10. Continuously research and implement improved workflows and processes
11. Provide administrative support, including scheduling, database management, and serving as a point of contact for stakeholders
12. Complete adhoc duties and provide targeted support for projects as assigned
Salary
£27,000 pro rata FTE 0.6, or £16,200 per year
Working Hours
Mon, Tues, Fri // 10am-6pm with 1 hour lunch 1-2pm (total 21 hours/week)
Location
The Factory @ POP Brixton
Please email your CV and optional cover letter to hr@iconicsteps.co.uk with the subject line " Programmes Administrator ".
Contract Type: Permanent
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