Key responsibilities This will be varied and will adapt over time as both the ICB/S develops. However, the postholder is expected to fulfil the following key functions: - Assessment and case management carried out in a timely, effective, person-centred way. Compliance with national process and policy around Continuing Healthcare. Compliance with national targets and quality indicators for CHC. All partners and stakeholders being fully aware of potential / actual delays and likely timescales for discharges. Commissioning of safe, cost effective, quality and appropriate care. Key working relationships The post holder will have regular contact with a wide range of staff at all levels within the ICB/S, with senior and other representatives of local stakeholders, as well as with patients and their representatives. Some of the key direct relationships include: Cheshire and Merseyside ICB/S executive teams Cheshire and Merseyside ICB leadership teams Chief Information Officers / Digital Leads Clinical Leaders Colleagues within NHSE/I Senior leaders across Cheshire and Merseyside, NHS, local authorities and other third sector organisations Main duties and responsibilities Meeting individuals on-going health care needs ensuring delivery of, and compliance with, the National Framework for NHS Continuing Healthcare and NHS-funded nursing care Ensure assessments are undertaken in line with the National Framework for Continuing Healthcare and funded-Nursing Care and submitted to the ICB within the services key performance indicators Complete all reviews and assessments in line with the services key performance indicators Work closely with acute Trusts to support discharge to assess pathways Accurately input information onto departmental databases and tools used in Continuing Healthcare adhering to NMC standards for record keeping Assist and support individuals and representatives in relation to the Continuing Healthcare process Commission appropriate packages of care for individuals eligible for CHC or other NHS funded care, in line with the Commissioning Policy. Case management and ongoing review of individuals eligible for CHC or other NHS funded care in accordance with the National Framework for Continuing Healthcare and NHS-Funded Nursing Care Provide assurance regarding quality of individual packages of care by undertaking reviews as required and reporting quality/safeguarding concerns through the agreed reporting route in a timely manner Undertake urgent reviews of individuals where quality and safety concerns have been identified Ensuring data systems are kept up to date and maintained in line with standard operating policy and procedures Management of complaints/disputes Prepare and collate appropriate documentation to enable the level of NHS funding to be determined within the parameters of the National Framework for Continuing Health Care and NHS Funded Nursing Care Process urgent fast track referrals and, where appropriate, procure packages of care in a timely manner for individuals who are receiving or require end of life care. Support young adults transitioning from child to adult services, awareness of policies pertaining to this assessment Maintain constructive relationships with a broad range of internal and external stakeholders Delivering against objectives, achieving quality outcomes, prioritising own workload and working to tight deadlines Maintaining up-to-date knowledge of legislation, policies and guidance Have an understanding of the Mental Capacity Act and Deprivation of Liberty Safeguards completing relevant documentation for Court as appropriate Maintain professional confidentiality in all matters relating to patient care. Promoting transparency and a person-centred approach with patients, families and representatives Actively promote and implement personal health budgets Participate in audit within the service Triage new referrals and participate in the duty desk as appropriate Participate in the delivery of training programmes for staff across health and social care Actively promote communication and partnership working between the statutory, independent and voluntary sectors. Providing relevant and timely specialist advice and guidance on functional and information matters relating to the service Contribute to team function by sharing own clinical skills / expertise and knowledge. Identify any training needs within the independent and statutory services and ensure this information is fed back appropriately. Ensuring own compliance with all statutory and mandatory training. Line manage staff as requested, ensuring HR policies and procedures are followed. Ensure any staff that are line managed by the post holder receive appropriate supervision Carrying out other appropriate delegated duties as required. Adhere and complete the NHS Continuing Healthcare competency framework on an annual basis.